Arlene Carreon
Jersey City,NJ
Summary
Compassionate Patient Care Technician with extensive experience at Jersey City Medical Center, skilled in vital signs monitoring and patient services and medical documentation. Recognized for enhancing patient satisfaction through attentive care and effective communication. Proven ability to streamline processes and support clinical staff, contributing to improved efficiency and quality of care in high-pressure environments. Flexible team player with positive and upbeat nature.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Jersey City Medical Center
05.2020 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Participated in quality improvement initiatives aimed at streamlining processes and enhancing overall efficiency within the COVID-19 unit.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
Unit Clerk
Jersey City Medical Center
06.2022 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
- Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
Sales Associate
Phil Am Trading
09.2014 - 03.2020
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Private Nanny
Prudente Family
02.2014 - 08.2014
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
Bachelor of Science - Nursing
Angeles University Foundation
04-2013
Vocational Course - Caregiver
Angeles University Foundation
Angeles City Pampanga Philippines10-2012
Skills
- Vital signs monitoring
- CPR certification
- Blood glucose testing
- Basic life support
- Infection control standards
- Specimen collection
- ADL support
- Phlebotomy techniques
- Patient services
- HIPAA compliance
- Preparing charts
- Documentation skills
- Chart updating
- Patient observation
Certification
American Heart Association
Basic Life Support (CPR and AED Program)
5/1/2025- 5/2027
Affiliations
- First Aid with Disaster Management and S.T.A.R.T Triage
- ECG Reading and Interpretation
- American Safety and Health Institute Training Program
- CPR Pro for the Professional Rescuer
Timeline
Unit Clerk
Jersey City Medical Center
06.2022 - Current
Patient Care Technician
Jersey City Medical Center
05.2020 - Current
Sales Associate
Phil Am Trading
09.2014 - 03.2020
Private Nanny
Prudente Family
02.2014 - 08.2014
Bachelor of Science - Nursing
Angeles University Foundation
Vocational Course - Caregiver
Angeles University Foundation
Similar Profiles
Vanessa RodriguezVanessa Rodriguez
Site-Administrator, Hospitalist Medicine & ICU at Jersey City Medical CenterSite-Administrator, Hospitalist Medicine & ICU at Jersey City Medical Center
ZURI SEVERINOZURI SEVERINO
Agency Nurse at Valley Health/ Jersey City Medical CenterAgency Nurse at Valley Health/ Jersey City Medical Center
Victor uzorVictor uzor
Patient Safety Sitter at Jersey City Medical CenterPatient Safety Sitter at Jersey City Medical Center
Stephany TobonStephany Tobon
Founder & Owner at Paw Pals Pet ServicesFounder & Owner at Paw Pals Pet Services
Nicolette MtisiNicolette Mtisi
Data Science Intern at Zimbabwe Power Company (ZPC)Data Science Intern at Zimbabwe Power Company (ZPC)