Arlene Cuen
Calexico,CA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Cashier
Phase Warehouse
El Centro, CA
07.1992 - 04.1994
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
House Wife
Self-employeed
El Centro, CA
- Coordinated schedules for multiple appointments and activities while managing time efficiently.
- Assisted clients with shopping trips or errands as needed.
- Provided emotional support to both clients and family members during difficult times.
- Responded promptly to emergency situations by providing first aid when necessary.
Education
High School Diploma -
Central Union High School
El Centro, CA06-1987
Skills
- Budgeting Proficiency
- Product Merchandising
- Merchandise Bagging
- Customer Inquiries
- Customer Relations
- Customer Service
- Customer Assistance
- Cash Register Operations
- Cash Control Accuracy
- Cash Counting
- Exchanges And Refunds
- Register Balancing
- Payment Transactions Processing
- Cash Register Systems
- Credit Card Processing
- Purchase Assistance
- Customer Needs Assessment
- Customer Service And Assistance
- Price Verification
Timeline
Cashier
Phase Warehouse
07.1992 - 04.1994
House Wife
Self-employeed
High School Diploma -
Central Union High School