Summary
Overview
Work History
Education
Skills
Current Role
Timeline
Generic

ARLENE DANOYS-MANNING

Lopatcong

Summary

Dynamic Global Congressing Manager at GSK, proficient in orchestrating congress strategy and overseeing a $6.8M budget. Demonstrated expertise in stakeholder engagement and compliance adherence, achieving impactful KPI measurements. Accomplished in vendor collaboration and relationship building, guaranteeing execution excellence and innovative solutions that enhance patient outcomes.

Overview

39
39
years of professional experience

Work History

Global Congressing Manager, Data Generation & Scientific Communications

GSK
Philadelphia
01.2023 - Current
  • Responsible for coordinating hematology congress planning and aligning oncology brand strategies with medical and commercial stakeholders for execution excellence.
  • Collaborate with medical teams and commercial colleagues to deliver medical booth elements, including design, approval, delivery and on-site management.
  • Responsibilities also include staffing, training, and ensuring adherence to ABPI guidelines and compliance requirements.
  • Collaborate with external vendors to ensure congress strategy, objectives and narrative delivery.
  • Congress society liaison and relationship management.
  • KPI performance measurement against priority objectives (engagement and SoV) sharing insights that shape strategy of scientific delivery for improved patient outcomes.
  • Relationship management and partnership with LOCs and cross-functional partners.
  • Best practice sharing and congress innovation evolution across the enterprise.
  • Manage a $6.8M budget for oncology tier 1 medical congresses, including tracking and reconciliation.

Global Congress Program Design Lead the Americas, Travel Meetings, Card & Fleet

MERCK & CO., INC.
Whitehouse Station
01.2012 - 01.2023
  • Responsible for Congress Program Design & Strategy across the enterprise.
  • Stakeholder engagement at regional & local levels.
  • Participation in or lead various work streams and initiatives to enhance congress activities.
  • Drive congress exposure by marketing and educating efforts.
  • Guide internal clients and suppliers in use of TMC&F processes and tools.
  • Manage Governance calls with Global Congress Provider.
  • Sign off on all Estimates Budgets, CSOW’s & Final Reconciliation Congress Close out reports.
  • Compliance mind-set with strong focus on adherence to industry guidelines, company policies and guiding principles and financial transparency.
  • Analyze and interpret congress metrics; define ad-hoc reports as per stakeholder requests.
  • Partner with Process Excellence on compliance requirements.
  • Scientific Leader Engagement policy owner and collaborator with Compliance team.
  • Global Congress Provider Scorecard review.
  • Monthly invoice review of Global Congress provider submission for DOE expenses.
  • Continuous improvement related to Account Management tasks.
  • Global Congress Enhancement Project Support.

Global Congress Regional Lead, Shared Services Marketing

MERCK & CO., INC.
Whitehouse Station
01.2011 - 01.2012
  • Process ownership and governance.
  • Collaboration with key internal partners as Subject Matter Experts (SMEs).
  • Supplier management.
  • Stakeholder engagement at a global level.
  • Data reporting to leadership.
  • Define relevant strategy (aligned with industry, company, organization strategy).
  • Implementation of global strategy.
  • Service innovation and continuous improvement.
  • Industry benchmarking.
  • Knowledge management (Industry, Company, service).
  • Ownership of global processes, policies, and standards.

Global Operations Manager, Shared Services Marketing

MERCK & CO., INC.
Whitehouse Station
01.2011 - 01.2012
  • Stakeholder engagement at regional/local levels.
  • Engagement with internal clients and suppliers – build relationship bonding (procurement, finance, agency, medical affairs, audit, business operations, compliance, country point of contacts and other key stakeholders).
  • Communicate client needs and advocate.
  • Regional/Local leadership internal client strategy.
  • Planning and forecasting.
  • Data analytics and improvement plan.
  • Conflict escalation resolution.
  • Continuous improvement related to Account Management tasks.
  • Implementation of global strategy – adapting to local country requirements/needs.
  • Day-to-day logistics operations management.

Global Operations Coordinator, Global Expert Management Services

MERCK & CO., INC.
Whitehouse Station
01.2008 - 01.2011
  • Management assistance of status reporting on timelines related to major initiatives, ensuring on target completion and highlighting timeline risks to management.
  • Management assistance with the development of standard operating procedures (SOP) for GEMS.
  • Management and documentation of quarterly MPA audit for GEMS medical programs. This included the process development and SOP creation.
  • Partners with SBS colleagues to ensure contract payment requirements are uniform across all MPA's and all preferred MPA's for GEMS have gone through compliance training.
  • Management and guidance responsibility for tracking program expenses and financial mentor for GEMS.
  • Program Project Financial Metrics for Exhibits and all GEMS meeting types.
  • Use of SIGMA methodology on GEMS projects and process improvement.
  • Representative for GEMS organization on several Kaizen's and workstream lead on several initiatives which led to Green Belt Certification.
  • Management assistance with the development and implementation of the annual plan.
  • Knowledge and familiarity with company policies and procedures, general accounting practices and program compliance.
  • Management of holding accounts for payments made on behalf of the subsidiaries and monthly management and reconciliation of speaker travel costs.
  • SAP champion and main point of contact for GEMS.
  • VAT management for GEMS Medical Education Programs.
  • Support provided to GEMS related to the management of quarterly and year end deadlines following the US Controller provided guidance.

Systems Analyst, GMFBS Financial Services

MERCK & CO., INC.
Whitehouse Station
01.2003 - 01.2008
  • Work with project team and IS group on development of new GHH systems. This included creating specifications as outlined by business areas.
  • Conduct User Acceptance Testing for new system applications and GHH system enhancements before publishing to production environment.
  • Manage Community Connection module enhancements by acting as a liaison between project team, the IS group and the Community Connection team.
  • Assist Director of GHH Financial Services on special projects as needed.
  • Create purchase order requests on behalf of Brand Promotion, Medical Education Programs and Exhibits, Worldwide Internet Media and Public Affairs groups.
  • Provide training for new GHH personnel and business areas on internal systems as requested.

BASIS Analyst

MERCK & CO., INC.
Whitehouse Station
01.2002 - 01.2003
  • Supported GHH Marketing and Medical Services Support with new system developments.
  • Work as a liaison between PtP and GHH personnel to trouble shoot purchase order and payments issues.
  • Provide system support to GHH Marketing and Medical Services during Annual Plan process. This includes in some cases helping to prepare presentations and embedding backup documentation into the presentation.
  • Participated in the project team for the EZ Pass integration with PPM which involved upgrading the technology and enhancing the system to incorporate expense reporting.
  • Provided support to the BASIS Data Repository project team which included maintenance, reporting and resolution screen testing.
  • Created purchase order requests for Marketing and Medical Services groups.

Senior Administrator BEST

MERCK & CO., INC.
Whitehouse Station
01.2000 - 01.2001
  • Provided specifications for the Knowledge Repository linking of EZ Buy and Accounts Payable by analyzing internal systems to find common links.
  • Provided support and resources necessary for the timely and accurate creation of commitments generated by Marketing & Medical Services while ensuring that targeted spending was met.
  • Provided customer service support to Marketing & Medical Services including general program inquiries.
  • Participated in the re-design of the EZ Pass phase II system which involved upgrading the technology and enhancing the system.
  • Provided training on policies and procedures to new WHHM staff.
  • Performed testing on Accelerator redesign maintenance module.

Financial Administrator WHHM

MERCK & CO., INC.
Whitehouse Station
01.1992 - 01.1999
  • Provided financials assistance and support to Marketing and Medical Services.
  • Ensured accurate processing of financials transactions for Marketing and Medical Services through education of personnel on policies and procedures.
  • Provided financials orientation and systems training to all new WHHM personnel.
  • Performed analysis of Brand Promotion job data and provided the team with reporting tools for pricing the development of promotional materials for Annual Planning purposes.
  • Worked with project team and Director of Trademarks group on the development of the TM Tally system.

Specialist Property Accounting

MERCK & CO., INC.
Whitehouse Station
01.1987 - 01.1992
  • Preparation and account classifications for seven companies/divisions.
  • Responsible for monthly Fixed Asset closing procedure.
  • Processed all monthly direct purchase activities.
  • Prepared monthly journal entries.
  • Responsible for maintaining and updating the Capital Estimate Summary.

Education

Associate of Applied Science - Business Administration

Raritan Valley Community College
Branchburg, NJ
01.1993

Skills

  • Congress strategy
  • Budget management
  • Stakeholder engagement
  • Compliance adherence
  • KPI measurement
  • Vendor collaboration

Current Role

GSK, Philadelphia, PA, Global Congressing Manager, Data Generation & Scientific Communications, 01/01/23, Responsible for coordinating hematology congress planning and aligning oncology brand strategies with medical and commercial stakeholders for execution excellence., Collaborate with medical teams and commercial colleagues to deliver medical booth elements, including design, approval, delivery and on-site management., Responsibilities also include staffing, training, and ensuring adherence to ABPI guidelines and compliance requirements., Collaborate with external vendors to ensure congress strategy, objectives and narrative delivery., Congress society liaison and relationship management., KPI performance measurement against priority objectives (engagement and SoV) sharing insights that shape strategy of scientific delivery for improved patient outcomes., Relationship management and partnership with LOCs and cross-functional partners., Best practice sharing and congress innovation evolution across the enterprise., Manage a $6.8M budget for oncology tier 1 medical congresses, including tracking and reconciliation.

Timeline

Global Congressing Manager, Data Generation & Scientific Communications

GSK
01.2023 - Current

Global Congress Program Design Lead the Americas, Travel Meetings, Card & Fleet

MERCK & CO., INC.
01.2012 - 01.2023

Global Congress Regional Lead, Shared Services Marketing

MERCK & CO., INC.
01.2011 - 01.2012

Global Operations Manager, Shared Services Marketing

MERCK & CO., INC.
01.2011 - 01.2012

Global Operations Coordinator, Global Expert Management Services

MERCK & CO., INC.
01.2008 - 01.2011

Systems Analyst, GMFBS Financial Services

MERCK & CO., INC.
01.2003 - 01.2008

BASIS Analyst

MERCK & CO., INC.
01.2002 - 01.2003

Senior Administrator BEST

MERCK & CO., INC.
01.2000 - 01.2001

Financial Administrator WHHM

MERCK & CO., INC.
01.1992 - 01.1999

Specialist Property Accounting

MERCK & CO., INC.
01.1987 - 01.1992

Associate of Applied Science - Business Administration

Raritan Valley Community College

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