Summary
Overview
Work History
Education
Timeline
Hi, I’m

Arlene Delgado

Amarillo,TX
Arlene Delgado

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

17
years of professional experience

Work History

Village Inn Pancake House
El Paso , Texas

Server/Crew Trainer
03.2007 - 08.2019

Job overview

  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Trained other employees in customer service, food safety, and performance requirements.

Home stead
El Paso, Texas

Caregiver
03.2007 - 08.2019

Job overview

  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed safe lifting and transferring techniques to transport residents.
  • Followed care plan and directions to administer medications.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Walmart
Amarillo, TX

Cashier Costumer Service
08.2022 - 09.2023

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed refunds for worn, damaged and broken merchandise.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

Hesperia High School
Hesperia, CA

Timeline

Cashier Costumer Service

Walmart
08.2022 - 09.2023

Server/Crew Trainer

Village Inn Pancake House
03.2007 - 08.2019

Caregiver

Home stead
03.2007 - 08.2019

Hesperia High School

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Arlene Delgado