Arlene Goldberg

Licensed Real Estate Advisor

Engel & Völkers Fort Myers

01.2017 - Current

Show residential properties and demonstrate the features and benefits of available homes. Convert prospects to closed sales for clients located throughout Lee County. Provide close, personal client attention and follow-up to ensure best service. Prepare contracts and documentation; advise first home-buying clients on general escrow and title procedures. Design and update marketing materials. Perform competitive product evaluations.

Licensed Real Estate Advisor

RE/MAX TREND

01.2014 - 01.2018

Show residential properties and demonstrate the features and benefits of available homes. Convert prospects to closed sales for clients located throughout Lee County; Provide close, personal client attention and follow-up to ensure best service. Prepare contracts and documentation; advise first home-buying clients on general escrow and title procedures. Design and update marketing materials. Perform competitive product evaluations.
Organized open houses and private showings for prospective buyers, showcasing properties in their best light.
Maintained excellent communication with clients throughout the entire transaction process, addressing concerns promptly and professionally.
Built rapport with prospective buyers at open houses or during showings by actively listening to their concerns and offering appropriate suggestions based on their feedback.
Assisted buyers in finding their ideal homes by understanding their needs, preferences, and financial constraints.
Coordinated with attorneys, lenders, and inspectors to ensure all transaction deadlines were met, minimizing potential roadblocks.

Senior Facilities & Safety Manager

LYNX SERVICES

05.1997 - 01.2012

Company Overview: Subsidiary of PPG
Responsible for facilities management, purchasing, safety, employee events and wellness in a 67,000 sq ft. inbound customer service center. The center employed 400+ employees who were serviced by the Facilities Support Services team. Responsibilities include purchasing, in/out bound and interoffice mail, document imaging, facility security, fire protection, safety, office ergonomics, facility services; i.e. pest control, janitorial, mechanical services; Developed detailed specifications for required services as well as following through on the bid process. Off site records management, record retention process and secured recycling were included in areas of responsibility. Trained and supported Facility Supervisor for the Paducah, Ky. location. Management’s liaison to the Wellness and Activities Employee Committees to contribute to positive employee moral throughout the center. Safety and facility orientation for new associates. Supervision included 1 Coordinator and 12 full-time Facility Support Service associates. Maintained effective working relationships with employees and customers within LYNX Services.
Accomplishments: Directly involved in start-up of the facility and the Paducah, Ky. location; Project management of space added to existing facility. Developed procedures relating to Facilities Support Service for this start up operation; Developed ongoing in-house customer surveys to access the needs of our internal customers; On going cross-training for all support staff; Initiated and developed safety incentive process for both LYNX Service’s facilities, thereby, decreasing the feasibility of workman’s compensation cases; Initiated and developed Activities and Wellness committees to help increase employee moral.
Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
Conducted thorough accident investigations to identify root causes and prevent future occurrences.
Developed and implemented safety programs.
Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
Developed and executed training programs for employees, improving overall safety awareness and compliance.
Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Facilitated training for 20 employees.
Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
Reduced injuries among personnel with development and implementation of robust safety programs and policies.
Championed a positive safety culture by promoting employee involvement in health and safety initiatives.
Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
Consistently achieved high levels of employee engagement in safety meetings, fostering an environment focused on continuous improvement.
Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
Monitored legislative updates relating to workplace health and safety, ensuring ongoing compliance with regulations.
Streamlined incident reporting processes for accurate documentation and data-driven decision making.
Managed relationships with regulatory agencies while maintaining open lines of communication for inspections and compliance reviews.
Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
Cultivated strong working relationships with cross-functional teams, facilitating collaborative efforts to maintain a safe and healthy workplace for all employees.
Assessed new equipment acquisitions for potential hazards before integration into the workplace environment.
Coordinated facility inspections with external auditors to ensure adherence to industry best practices and regulatory requirements.
Spearheaded initiatives aimed at reducing worker exposure to hazardous materials through proper handling techniques and personal protective equipment usage.
Oversaw contractor selection process from a safety perspective, evaluating prospective vendors'' capabilities in maintaining a safe working environment during projects execution phase.
Provided expert advice on ergonomic practices, significantly reducing work-related musculoskeletal disorders.
Achieved higher level of employee safety awareness through regular training sessions and workshops.
Collaborated with HR to integrate safety considerations into employee onboarding and continuous education.
Educated employees on hazardous waste management, emergency response and safe work practices.
Devised and monitored safety performance metrics to assess and improve safety performance.

Summary

Overview

Work History

Licensed Real Estate Advisor

Licensed Real Estate Advisor

Senior Facilities & Safety Manager

Education

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Skills

Accomplishments

Certification

Timeline

Licensed Real Estate Advisor

Licensed Real Estate Advisor

Senior Facilities & Safety Manager

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