ARLENE HALL
Paramount,CA
Summary
Accomplished, dedicated, and driven Registered Veterinary Technician with extensive experience working with various animals and providing them with the care needed. Excels at working in an animal shelter environment with small animal care management, and shelter medicine. Skilled at working in a fast-paced, environment, within a team or independently.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Veterinary Technician, (Interim Lead)
ASPCA
Los Angeles, CA
03.2018 - Current
- Determine eligibility for feline candidates presented for the foster program. Once accepted, provide intake examinations and treatments for all felines entering the program.
- Recognize medical conditions and provide treatment, following program protocols.
- Maintain RVT monthly schedule, Wellness Clinic scheduling and scheduling of externs.
- Ordering of medical supplies, food and supplies needed for foster volunteers,
- Assist in development of extern program, launch of program, student supervisor and all program related scheduling and paperwork.
- Maintain MSDS books and copy with OSHA labeling.
CLINIC MANAGER
GOLDEN STATE HUMANE SOCIETY
Long Beach, CA
12.2017 - 01.2018
- Responsible for day-to-day operations with a focus on efficiency and time management
- Directly supervise and train all staff positions, including, reception, vaccine, pharmacy, RVT, veterinary assistant, and kennel technician.
- Develop and maintain employee schedules to ensure clinic is properly staffed at all times.
- Interview and hire veterinarians, as needed.
- Process all end of day transactions, computer back-ups and reconcile all daily receipts.
- Coordinate the maintenance of all department equipment and schedule necessary repairs.
- Ensure that safety is foremost at all times by implementing policies and procedures for human and animal safety.
- Represent the company in a positive manner at all times providing exceptional customer service.
- Enhanced team performance by providing regular training, monthly staff meetings, and professional development opportunities.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Developed strong relationships with pet owners, fostering trust and loyalty to the clinic.
LEAD REGISTERED VETERINARY TECHNICIAN
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
Los Angeles, CA
07.2016 - 08.2017
- Administer medications, vaccines and treatments to incoming animals.
- Observe behaviors and conditions of animals; monitor clinical symptoms and report any abnormalities.
- Analyze blood, urine and feces to assist in the diagnoses and treatment of animal health problems.
- Promote the health of animals by coordinating community, low-cost vaccination clinics.
- Oversee and train all new veterinary technicians on company policies and procedures.
- Integral in assisting Humane Officers with rescues, cruelty investigations and natural disasters.
- Maintain monthly staff schedules, payroll submission and vacation requests.
- Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
- Developed and facilitated classes to provide information for foster volunteers to increase their knowledge and skills.
PRACTICE MANAGER
BELMONT SHORE VETERINARY HOSPITAL
Long Beach, CA
07.2015 - 07.2016
- Maximized productivity and efficiency for the hospital by recruiting and hiring staff members and establishing employee schedules for technicians and receptionists.
- Generated invoices and reduced outstanding debts for the veterinary hospital.
- Oversaw payroll and 401k contributions; maintained legal records for team members.
- Counseled team members resolved conflicts and complaints and administered discipline as needed.
- Compiled monthly statistics outlining productivity; liaised between clients and doctors.
- Fostered a positive team environment and conducted bi-monthly staff meetings.
- Built a strong and dependable team while supervising, training and motivating staff.
- Ensured office supplies and prescription diets were ordered and readily available at all times.
- Over saw construction and remodel of hospital.
SHELTER MANAGER
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
Los Angeles, CA
05.2014 - 07.2015
- Oversaw veterinary care, adoptable animal selection, euthanasia selection and adoption approvals.
- Managed food supplies and inventory; ensure shelter equipment and vehicles were maintained.
- Generated payroll, evaluated employee's performance, oversaw yearly work plans and annual operating budgets.
- Interviewed and assessed job applicants to make sound hiring decisions suitable for an animal shelter environment.
- Gathered bids and executed work orders for continual new construction and updates of the facility.
- Collaborated with various departments ensuring animals receive the best level of care possible.
- Ensured shelter volunteers were properly trained on company policies and procedures.
- Oversaw foster program and foster volunteers.
SHELTER ASSISTANT MANAGER
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
Los Angeles, CA
01.2014 - 05.2014
- Oversaw operations for the South Bay Adoption Center when management was absent.
- Supervised the care of the animals, assisted with customer service and monitored team performance.
- Increased brand awareness by coordinating shelter tours, special events and vaccine clinics.
- Managed foster programs scheduled monthly classes and collaborated with foster volunteers.
- Assisted with staff performance evaluations and payroll submission.
REGISTERED VETERINARY TECHNICIAN
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
Los Angeles, CA
04.2006 - 01.2014
- Promoted the health and well-being of animals through vaccinations, de-worming and flea treatment
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
- Taught classes and gave lectures to educate individuals in other departments.
- Trained foster volunteers through monthly foster parent training classes.
- Received the Special Recognition Award (2006), Special Team Recognition Award Given to the Veterinary Team (2009) and Employee of the Year (2012).
Education
Bachelor of Science - Animal Science
California Polytechnic State University
San Luis Obispo, CAAssociate of Science - Veterinary Technology
Hartnell College
Salinas, CAAssociate of Science - Animal Science
Modesto Junior College
Modesto, CA06.1997
Skills
- Preventative care
- Animal nursing
- Medication dispensing
- Behavioral assessment
- Medical record keeping
- Euthanasia procedures
- Vaccine administration
- Client education
- Veterinary Office Administration
- Fear Free Handling
Certification
TEC4805, CA, Veterinary Medical Board
Volunteer Experience
- Disaster Animal Response Team (DART)
- Fostering animals for SPCALA
- International Spay and Neuter Association
- Fix Nation
- Southern California Veterinary Medical Association (SCVMA)
Timeline
Registered Veterinary Technician, (Interim Lead)
ASPCA
03.2018 - Current
CLINIC MANAGER
GOLDEN STATE HUMANE SOCIETY
12.2017 - 01.2018
LEAD REGISTERED VETERINARY TECHNICIAN
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
07.2016 - 08.2017
PRACTICE MANAGER
BELMONT SHORE VETERINARY HOSPITAL
07.2015 - 07.2016
SHELTER MANAGER
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
05.2014 - 07.2015
SHELTER ASSISTANT MANAGER
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
01.2014 - 05.2014
REGISTERED VETERINARY TECHNICIAN
SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
04.2006 - 01.2014
Bachelor of Science - Animal Science
California Polytechnic State University
Associate of Science - Veterinary Technology
Hartnell College
Associate of Science - Animal Science
Modesto Junior College