Arlene Jacobs
Phoenix,AZ
Summary
Dedicated medical administrative professional skilled in customer satisfaction, insurance verification, and patient record management. Committed to enhancing team collaboration and ensuring efficient office operations. Ensured to have customer service
Overview
7
7
years of professional experience
Work History
House Painter
sun west construction
Phoenix, Arizona
03.2023 - Current
- Prepared surfaces by scraping, sanding, and priming for paint application.
- Inspected surfaces for imperfections, ensuring quality and readiness before painting.
- Coordinated painting schedules and tasks with team members to streamline workflow.
- Filled cracks, holes, and imperfections with caulk or putty to create smooth surfaces for painting.
- Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
Medical Assistant
Insight Global
Phoenix, Arizona
03.2020 - 02.2023
- Conducted COVID-19 testing and administered vaccinations during triage support.
- Maintained cleanliness by promptly addressing spills and managing biosamples to ensure safe clinical environment.
- Ensured compliance with health protocols to uphold patient safety and regulatory standards.
- Shipped biosamples to laboratories for analysis, facilitating timely diagnostic results.
Medical Administrative
RemX, McKesson Specialty
Phoenix, Arizona
10.2019 - 02.2020
- Verified patient records and referrals to ensure accurate insurance and benefit investigations.
- Assisted customers with requests and answered inquiries to enhance overall satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Nogales High School
Nogales05-1999
Some College (No Degree) - Certified Medical Assistant
Pima Medical Institute
Tucson, AZSkills
- Time management
- Problem solving
- Customer satisfaction
- Customer support
- Typing speed and accuracy
- Medical terminology
- Medical office administration
- Insurance verification
- Patient record management
- Billing and collecting co-pay
- Patients' vital signs
- CPR certified
- Medical team coordination
Timeline
House Painter
sun west construction
03.2023 - Current
Medical Assistant
Insight Global
03.2020 - 02.2023
Medical Administrative
RemX, McKesson Specialty
10.2019 - 02.2020
High School Diploma -
Nogales High School
Some College (No Degree) - Certified Medical Assistant
Pima Medical Institute