Arlene Johnson
Lavergne,Tennessee
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Customer-oriented sales professional with 7 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Store Associate
Sherma's Floral
St.George, Grenada
06.1995 - 07.2000
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers with product selection, pricing and availability.
- Stocked shelves with merchandise and maintained inventory levels.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Addressed customer complaints in a professional manner.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Education
Associate of Science - Food And Nutrition
TAMCC
Grenada07-2000
High School Diploma -
SRMSS
Grenada07-1998
Skills
- Shipment Processing
- Product display
- Return processing
- Payment Processing
- Customer Service
- Team Collaboration
- Team Leadership
- Inventory Control
- Customer Assistance
- Organization
- Effective communication abilities
- Product Knowledge
- Store Organization
- Inventory Management
- Cash Handling
- Adaptability and Flexibility
- Ability to Lift 40 pounds
- Team building
- Goal-Driven
- Honest and Dependable
- Inventory and Stocking
Affiliations
- track Athlete
- Girl Scout
- Debater
- teacher
References
References available upon request.
Timeline
Store Associate
Sherma's Floral
06.1995 - 07.2000
Associate of Science - Food And Nutrition
TAMCC
High School Diploma -
SRMSS