Arlene Lawson
Milwaukee,WI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Regional Administrative Assistant
Tremco, Inc
10.2015 - Current
- Providing administrative support to Regional Business Managers, Supervisors and Field Technicians
- Scheduling conference calls and handling calendars for senior leadership
- Coordinating and reserving airfare, hotel and ground transportation and preparing itinerary to facilitate successful trips
- Managing procurement of large supplies and equipment, including arranging pickup, payment, and cost allocations for multiple job sites
- Approving time sheets, expenses, and reimbursements for regional team
- Assisting with onboarding process
- Ordering stock material for technician usage in field
- Updating spreadsheets and databases to track, analyze, and report on proposals, sales data and technicians utilization.
- Assisting in training of new Regional Dispatchers and Regional Administrative Assistants
- Cross trained on dispatching
Administrative Assistant/Equipment Coordinator
Henry Schein, Inc.
02.2014 - 10.2015
- Provided administrative support to Special Markets Director and Equipment/Technology teams
- Scheduled appointments, conference calls, and webinars as directed by supervisor
- Coordinated travel arrangements for Director and 9Managers
- Prepared business expense reports for Director and Managers
- Generated complex reports from company database for Special Market Department
- Composed letters and emails for customer communication as per management requests
- Assisted Special Markets Equipment Field Team by providing equipment quotes
- Created and assisted with pricing formularies
- Facilitated onboarding of new employees
- Requested phone equipment, laptops, and system access for new hires.
Service Coordinator
Henry Schein, Inc.
12.2007 - 02.2014
- Managed inbound phone calls and directed them to appropriate associates in different departments
- Entered work orders into computer system for service request
- Communicated with credit representatives via phone or email to check account status
- Coordinated and scheduled service technicians with Dental, Medical and Veterinary offices
- Maintained personal files and installation documents for services technicians
- Prepared detailed daily, and weekly reports for Midwest Regional Operational Managers
- Assisted supervisor in training of new employees.
Education
Administrative Professional Certification
Gener8tor Skills
Milwaukee, WI11.2023
High School Diploma -
South Division High School
Milwaukee, WISkills
- Proficient in Microsoft Office 365 Suite
- Typing speed of 55-65 wpm
- Data Entry
- Zoom
- Research Abilities
- Time Management
- Excellent Communication
- Problem Solving
- Expense Reporting
- Organizational Skills
Timeline
Regional Administrative Assistant
Tremco, Inc
10.2015 - Current
Administrative Assistant/Equipment Coordinator
Henry Schein, Inc.
02.2014 - 10.2015
Service Coordinator
Henry Schein, Inc.
12.2007 - 02.2014
Administrative Professional Certification
Gener8tor Skills
High School Diploma -
South Division High School