Arlene Mar
Summary
Dedicated professional with strong customer service skills. Experienced in maintaining safety while providing exceptional guest experiences. Ready to leverage problem-solving abilities to enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Shuttle Driver
Gamble Sands
Brewster
05.2026 - Current
- Transported guests safely between various locations on the resort property.
- Provided excellent customer service by addressing guest inquiries promptly.
- Maintained cleanliness and organization of shuttle vehicles daily.
Front Desk Receptionist
Gamble Sands
Brewster
08.2025 - 11.2025
- Processed payments and managed cash transactions accurately.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Correctional Officer
Metropolitan Detention Center
Albuquerque
09.2024 - 12.2025
- Monitored inmate behavior to maintain safety and security within the facility.
- Documented incidents, including disturbances and rule violations, in daily reports.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
Sales Cashier
Abq Nutrition
Albuquerque
01.2022 - 08.2024
- Assisted customers with product selection and nutritional information.
- Handled cash, credit, and debit transactions accurately and securely.
- Provided excellent customer service by being knowledgeable about store products and services.
Education
High School Diploma -
Rising Stars Business Academy
Moreno Valley, CA08-2017
Military School
Sunburst Youth Academy
Los Alamitos, CA04-2016
Skills
- Customer service
- Attention to detail
- Time management
- Incident reporting
- Conflict resolution
- Problem solving
- Customer relationship management
- Bilingual communication
Timeline
Shuttle Driver
Gamble Sands
05.2026 - Current
Front Desk Receptionist
Gamble Sands
08.2025 - 11.2025
Correctional Officer
Metropolitan Detention Center
09.2024 - 12.2025
Sales Cashier
Abq Nutrition
01.2022 - 08.2024
High School Diploma -
Rising Stars Business Academy
Military School
Sunburst Youth Academy