Arlene Morales
Orlando,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Mauricio Chiropractic Group
Orlando, FL
10.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Review of EOB's
- Communicate patient financial responsibility
- Maintained and updated patient records for accurate, current medical histories.
- Conducted insurance verification and pre-authorizations and managed patient charts.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Throgs Neck Multicare P.C.
Bronx, N.Y.
03.2006 - 09.2020
- Duties include answering the phone, writing letters, memos, and all other office documents
- Checking patients in and out, Scheduling appointments and filing
- Maintain and enter all client information into computerized database and manual files, Maintain all client files and medical records, proficient in medical narratives
- Verify insurance and obtain authorizations
- Interpret for Spanish speaking clients
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
GreenTree Medical, P.C.
Bronx, N.Y.
01.2001 - 03.2006
- Duties included answering the phone, writing letters, memos, and all other office documents
- Maintaining all client files
- Maintain and enter all client information into the computerized database, Alphabetically file documents, reports, letters, and memos, sort and distribute medical records, schedule appointments
- Interpret for Spanish speaking clients
Education
GED -
Monroe College
Bronx, NYSkills
- Data Entry
- Office Equipment
- EHR
- Microsoft Word
- Bilingual
- Scheduling
- Records retrieval
Timeline
Administrative Assistant
Mauricio Chiropractic Group
10.2020 - Current
Administrative Assistant
Throgs Neck Multicare P.C.
03.2006 - 09.2020
Administrative Assistant
GreenTree Medical, P.C.
01.2001 - 03.2006
GED -
Monroe College