Arlene Morris
Prattville
Summary
Insightful Supervisor with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with logical approach to planning and day-to-day problem-solving.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Alabama Department of Revenue, Property Tax Division
11.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Provides administrative support for the Director, Assistant Director, Manager II and section managers.
- Prepares mail-outs
- Establishes and maintains various confidential files such as personnel files, leave files and Board files.
- Communicates with inter-departmental and external individuals regarding service requests, travel requests
- Composes, types, and reviews documents for accuracy regarding service requests, travel requests
CHIEF CLERK OF REVENUE
Autauga County Revenue
12.2005 - 09.2021
- Supervise the Revenue Clerks daily as they collect property tax
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Reconcile daily receipts with the transaction summary report
- Prepare and take daily deposits to the bank
- Disburse all funds to the appropriate sources
- Prepare reappraisal report
- Reconciles bank statements to ledgers and cashbook
- I have also taken several courses with the Prattville Chambers on management
TEAM LEADER/CASHIER
Sam's Club
09.2004 - 12.2005
- Responsible for a team of five associates, in their daily work activities
- Doing and keeping up reports on their evolutions and attendance
- Assist customers at the register in checking out the orders
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
MANAGER
Journeys Shoes
05.2002 - 08.2004
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Responsible for processing shipments, disbursements, and special order
- Prepared Daily work Schedules
- Prepared product displays
- Assisted customers with the purchase of shoes and accessories
- Reviewed computer reports of previous day's transactions to generate productive reports
- Prepared and processed nightly deposits
SALES ASSOCIATE/ KEY HOLDER
Radio Shack
10.2000 - 05.2002
- Operated POS system to total purchases and receive and process cash and credit payments.
- Coordinated store products and conducted inventory counts to maintain merchandise flow.
- Assist customer in resolving technical problems
- Prepared and processed nightly deposits
- Sells of electronics, cell phones, and related equipment
- Processed credit applications
- Worked with various cell phone providers to activate customer's accounts
Education
High School Diploma -
Prattville High School
Prattville, AL05.1998
Skills
- Investigating Variances
- Billing and Invoicing
- Mail Processing
- Record Sorting and Filing
- Documentation and Recordkeeping
- Data Recording
- Employee Performance Evaluations
- Outgoing Mail Preparation
- Customer Support Needs Assessment
- Office Supply Management
- Monetary Transactions
- Staff Meetings
- Maintaining Applications
Timeline
Administrative Assistant
Alabama Department of Revenue, Property Tax Division
11.2022 - Current
CHIEF CLERK OF REVENUE
Autauga County Revenue
12.2005 - 09.2021
TEAM LEADER/CASHIER
Sam's Club
09.2004 - 12.2005
MANAGER
Journeys Shoes
05.2002 - 08.2004
SALES ASSOCIATE/ KEY HOLDER
Radio Shack
10.2000 - 05.2002
High School Diploma -
Prattville High School
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