Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Arlene Orsua

Lompoc,CA
Arlene Orsua

Summary

Dynamic and compassionate professional with extensive experience in caregiving and housekeeping, notably with Kevin Hutton. Excelled in promoting independence and enhancing quality of life for clients, demonstrating exceptional customer service and relationship-building skills. Adept at menu development and operations management, achieving significant improvements in client satisfaction and operational efficiency.

Overview

4
years of professional experience

Work History

Kevin Hutton

Caregiver/housekeeping
05.2022 - 11.2024

Job overview

  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Lompoc restaurant

Waitress Trainee
02.2021 - 05.2023

Job overview

  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

Allan Hancock College
Santa Maria, CA

General Education from General Studies
12.2017

Skills

  • Menu development
  • Operations management
  • Customer engagement
  • Food presentation
  • Vendor engagement
  • Budget monitoring
  • Collaboration and teamwork
  • Customer service
  • Relationship building
  • Money handling

Timeline

Caregiver/housekeeping

Kevin Hutton
05.2022 - 11.2024

Waitress Trainee

Lompoc restaurant
02.2021 - 05.2023

Allan Hancock College

General Education from General Studies
Arlene Orsua