ARLENE PAXON
Montebello,CA
Summary
Dynamic, energetic Staff Development Coordinator skilled in finding creative and interesting techniques to facilitate learning. Enthusiastic leader with positive attitude and high level of professionalism. Adept at improving communication between staff and management teams.
Overview
20
20
years of professional experience
Work History
Director of Staff Development
Pasadena Park Healthcare & Wellness Center
Pasadena, CA
10.2023 - Current
- Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
- Led team building activities to foster collaboration and communication among staff members.
- Worked closely with Human Resources department in creating a positive working environment for employees across all departments.
- Oversaw training courses and promotional paths for professionals and leaders.
- Maintained records of all past trainings conducted along with evaluation results from participants.
- Conducted performance reviews for employees and provided feedback on areas of improvement.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Provided guidance, mentorship, and support to all staff members.
- Presented training information via role playing, simulations and team exercises.
- Coordinated with other departments within the organization to ensure that everyone is up-to-date on changes in policies or procedures.
- Researched best practices in the field of staff development and shared findings with colleagues.
- Developed new training programs in compliance with company and government standards.
- Mentored team members to succeed and advance within department and company.
- Facilitated communication between various stakeholders such as managers, supervisors, trainers, ensuring that everyone was informed about any changes or updates related to training programs.
- Developed and implemented staff training programs to ensure employee competency in job duties.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
- Assisted with onboarding new employees by conducting orientation
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Designed innovative learning materials such as videos, tutorials, handouts. to facilitate better understanding by trainees.
- Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
- Ensured compliance with government regulations related to employee education requirements.
- Led training classes and recorded instruction for later use.
- Assessed current training methods and identified new approaches that could be used to increase efficiency or reduce costs.
- Planned, organized, and facilitated seminars, workshops, conferences, webinars related to staff development topics.
- Participated in brainstorming sessions and team meetings to identify deficiencies and recommend changes to policies and procedures.
- Maintained schedule of class assignments to meet deadlines.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
Director of Staff Development
La Brea Rehabilitation Center
Los Angeles, CA
02.2020 - 08.2022
- Assumes responsibility for orientation, inservice education and training for all staff, and a certification training program for the nurse assistants as required by regulation.
- Works with other department managers to support individual department orientation
- Assures appropriate scheduling on inservices to meet regulatory compliance for Mandatory inservices for all staff
- Ensures that Inservices records and copies of Lesson Plan are maintained in accordance with the policies and procedures
- Ensures regulatory compliance with all employee files and health files
- Prepares and maintain current approval by DHS for DOE, orientation, inservice , and C.N.A. education training.
- Support the general recruitment, retention, and recognition funstion of the facility
- Develops and recommend infection control policies, procedures, and rules for the infection control and CQI Commitee
- Created educational materials about various types of infections, their symptoms, and treatments for distribution among staff members.
- Conducted regular training sessions for healthcare personnel on proper infection control techniques.
- Educated healthcare personnel on the importance of hand hygiene practices and the use of personal protective equipment.
- Developed educational programs for personnel, patients and families to enhance knowledge of infection control.
- Participated in disaster preparedness drills related to infectious diseases.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Performed N95 Fit Testing
Director of Staff Development/Infection Preventionist
Riviera Healthcare
Pico Rivera, CA
03.2018 - 02.2020
- Coordinated with other departments within the organization to ensure that everyone is up-to-date on changes in policies or procedures.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Established professional development goals for each department and monitored progress towards completion.
- Developed new training programs in compliance with company and government standards.
- Presented training information via role playing, simulations and team exercises.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Identified opportunities for personal and professional development of individual employees through assessments and interviews.
- Assessed current training methods and identified new approaches that could be used to increase efficiency or reduce costs.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Participated in brainstorming sessions and team meetings to identify deficiencies and recommend changes to policies and procedures.
- Analyzed data from surveys conducted among employees regarding their satisfaction with the organization's training program initiatives.
- Designed innovative learning materials such as videos, tutorials, handouts. to facilitate better understanding by trainees.
- Provided guidance, mentorship, and support to all staff members.
- Created comprehensive reports detailing the effectiveness of staff development initiatives.
- Developed metrics for measuring success of staff development initiatives and tracked progress over time.
- Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
- Ensured compliance with government regulations related to employee education requirements.
- Worked closely with Human Resources department in creating a positive working environment for employees across all departments.
- Conducted performance reviews for employees and provided feedback on areas of improvement.
- Developed and implemented staff training programs to ensure employee competency in job duties.
- Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
- Analyzed each department's training needs and developed new training programs based upon data collected.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Maintained records of all past trainings conducted along with evaluation results from participants.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Maintained schedule of class assignments to meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted in developing strategies to reduce health care-associated infections.
- Analyzed data from various sources such as laboratories and public health agencies to monitor emerging threats from infectious agents.
- Provided education to staff on the principles of infection prevention and control.
- Recognized areas for improved performance to protect employees, patients and visitors from infectious and communicable conditions.
- Maintained continuous and stringent safety levels and took preventive measures to avoid spread of disease and infection.
- Developed infection control policies and procedures for healthcare facility.
- Developed educational programs for healthcare workers on preventing the spread of infectious diseases.
- Developed educational programs for personnel, patients and families to enhance knowledge of infection control.
- Implemented CDC and OSHA driven infection prevention and control policies
- Investigated clusters and outbreaks to identify source of infection, educating healthcare personnel regarding short and long term control measures.
- Responded to suspected or confirmed cases of communicable diseases within the facility setting.
- Provided guidance on proper use of personal protective equipment by healthcare personnel.
- Trained staff members on appropriate methods for disposing of hazardous waste materials.
- Conducted surveillance of infections, outbreaks, and antibiotic resistance patterns.
- Monitored hand hygiene practices across the healthcare facility.
- Trained staff on strategies for preventing outbreaks and procedural complications.
- Participated in committees responsible for monitoring trends in HAI rates across departments.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
Director of Staff Development/Infection Control Nurse
Monrovia Gardens Healthcare Center
Monrovia, CA
08.2016 - 03.2018
- Designed innovative learning materials such as videos, tutorials, handouts. to facilitate better understanding by trainees.
- Provided guidance, mentorship, and support to all staff members.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Coordinated with other departments within the organization to ensure that everyone is up-to-date on changes in policies or procedures.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Presented training information via role playing, simulations and team exercises.
- Conducted performance reviews for employees and provided feedback on areas of improvement.
- Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
- Ensured compliance with government regulations related to employee education requirements.
- Developed and implemented staff training programs to ensure employee competency in job duties.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
- Worked closely with Human Resources department in creating a positive working environment for employees across all departments.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Developed new training programs in compliance with company and government standards.
- Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Maintained schedule of class assignments to meet deadlines.
- Conducted regular training sessions for healthcare personnel on proper infection control techniques.
- Educated healthcare personnel on the importance of hand hygiene practices and the use of personal protective equipment.
- Ensured that all patient care equipment was properly cleaned, sanitized, and sterilized according to established guidelines.
- Reviewed and updated infection control policies and procedures to ensure compliance with current standards.
- Maintained accurate records related to infection control activities including incident reports, surveillance data.
- Analyzed laboratory cultures to determine whether an outbreak is occurring or not.
Director of Staff Development/Infection Control Coordinator
The Pavilion at Sunny Hills
Fullerton, CA
01.2014 - 08.2016
- Facilitated communication between various stakeholders such as managers, supervisors, trainers, ensuring that everyone was informed about any changes or updates related to training programs.
- Maintained records of all past trainings conducted along with evaluation results from participants.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Participated in brainstorming sessions and team meetings to identify deficiencies and recommend changes to policies and procedures.
- Worked closely with Human Resources department in creating a positive working environment for employees across all departments.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
- Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
- Developed and implemented staff training programs to ensure employee competency in job duties.
- Conducted performance reviews for employees and provided feedback on areas of improvement.
- Provided guidance, mentorship, and support to all staff members.
- Presented training information via role playing, simulations and team exercises.
- Developed new training programs in compliance with company and government standards.
- Analyzed each department's training needs and developed new training programs based upon data collected.
- Maintained updated knowledge through continuing education and advanced training.
- Educated healthcare personnel on the importance of hand hygiene practices and the use of personal protective equipment.
- Recognized areas for improved performance to protect employees, patients and visitors from infectious and communicable conditions.
- Provided guidance on appropriate isolation precautions for contagious illnesses or conditions.
- Analyzed laboratory cultures to determine whether an outbreak is occurring or not.
- Investigated clusters and outbreaks to identify source of infection, educating healthcare personnel regarding short and long term control measures.
- Communicated trend data and analysis to implement process improvement initiatives.
- Implemented CDC and OSHA driven infection prevention and control policies
- Ensured that all patient care equipment was properly cleaned, sanitized, and sterilized according to established guidelines.
Director of Staff Development/Infection Preventionist
Country Villa Pavilion
Los Angeles, CA
01.2006 - 12.2013
- Coordinated with other departments within the organization to ensure that everyone is up-to-date on changes in policies or procedures.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Developed new training programs in compliance with company and government standards.
- Presented training information via role playing, simulations and team exercises.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
- Ensured compliance with government regulations related to employee education requirements.
- Worked closely with Human Resources department in creating a positive working environment for employees across all departments.
- Developed and implemented staff training programs to ensure employee competency in job duties.
- Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Ensures regulatory compliance with all employee files and health files
- Inspected facilities regularly for cleanliness and adherence to safety protocols regarding airborne contaminants.
- Investigated clusters and outbreaks to identify source of infection, educating healthcare personnel regarding short and long term control measures.
- Reviewed and updated infection control policies and procedures to ensure compliance with current standards.
- Maintained accurate records related to infection control activities including incident reports, surveillance data.
- Provided guidance on appropriate isolation precautions for contagious illnesses or conditions.
- Educated healthcare personnel on the importance of hand hygiene practices and the use of personal protective equipment.
- Implemented CDC and OSHA driven infection prevention and control policies
- Identified trends for hospital infections, interpreting surveillance data to develop risk reduction strategies.
- Performed environmental assessments to identify any areas of risk or non-compliance with infection control protocols.
Charge Nurse
Country Villa Pavilion
Los Angeles, CA
06.2004 - 01.2006
- Perform nursing procedures with competency and in compliance with policies and procedure
- Assist RN and Physician in Medical treatment
- Perform nursing activities in compliance with the plan of care
- Administer and document medications and treatments as directed by RN and in compliance with the policy and procedure and LVN Practice Act
- Provide patient teaching as directed by the RN
- Ensure that documentation is completed and legible at all times
Education
Vocational - Nursing
American Career College
Los Angeles, CA12-2003
Bachelor of Science - Tourism
San Sebastian College-Recoletos
Manila, UT04-1991
Bachelor of Arts - Psychology
San Sebastian College-Recoletos
Manila, UT04-1991
Skills
- Hiring Procedures
- Program Management
- Policy Implementation
- Recordkeeping Proficiency
- Training Delivery
- Training Classes
- Recordkeeping Skills
- Decision-Making
- Training Needs Analysis
- Instructor Training
- Educational Material Organization
- Staff Development
- Lectures and Discussions
- Orientation Sessions
- Training Methods
- Workflow Process Improvement
- Workload Management
- New Hire Orientation
- Employment Law Knowledge
- Strategic Thinker
References
References available upon request.
Timeline
Director of Staff Development
Pasadena Park Healthcare & Wellness Center
10.2023 - Current
Director of Staff Development
La Brea Rehabilitation Center
02.2020 - 08.2022
Director of Staff Development/Infection Preventionist
Riviera Healthcare
03.2018 - 02.2020
Director of Staff Development/Infection Control Nurse
Monrovia Gardens Healthcare Center
08.2016 - 03.2018
Director of Staff Development/Infection Control Coordinator
The Pavilion at Sunny Hills
01.2014 - 08.2016
Director of Staff Development/Infection Preventionist
Country Villa Pavilion
01.2006 - 12.2013
Charge Nurse
Country Villa Pavilion
06.2004 - 01.2006
Vocational - Nursing
American Career College
Bachelor of Science - Tourism
San Sebastian College-Recoletos
Bachelor of Arts - Psychology
San Sebastian College-Recoletos
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