Arlene Peterson
US
Summary
Highly efficient Administrative Professional offering 20 years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
19
19
years of professional experience
8
8
Washington Closure Hanford Executive Administrative Assistant
5
5
years of post-secondary education
Work History
Administrative Specialist
Bechtel Global Corporation
Richland, WA
02.2024 - Current
- Collaborated and communicated effectively with assigned departments
- Developed and maintained efficient filing systems for paper and electronic records.
- Compiled data from multiple sources to generate comprehensive reports for management.
- Managed administrative duties, ensuring smooth operations for the department by scheduling appointments and organizing meetings.
- Demonstrated accuracy and efficiency in performing data entry tasks.
- Coordinated and arranged travel accommodations for staff members as per requirements.
- Produced various documents, presentations, and data using MS Office applications.
- Handled confidential documents securely and in compliance with privacy regulations.
- Processed incoming mail daily and categorized it for distribution or filing.
- Gathered, entered and updated data to maintain departmental records and databases.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Oversaw the maintenance of office supplies through regular inventory checks and timely restocking.
- Maintained organized records of meeting proceedings through note-taking and agenda preparation.
- Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
- Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
- Organized files, developed spreadsheets, faxed reports and scanned documents, mai
Data Processor
Kennewick School District
Kennewick, WA
10.2013 - 02.2024
- Used a variety of data collection methods to successfully research and record data
- Maintained customer trust and protected operations by keeping information confidential
- Answered a multi-line phone system on the [Number] ring and asked open-ended questions to direct callers to the correct department or staff member
- Completed forms, reports, logs, and records to expedite the processing of all student resources documentation
- Accurately entered and sorted data after establishing data entry priorities and procedures
- Used strong time management and organizational skills to ensure smooth and seamless operations
- Sorted and processed student information before entering data into the processing software
- Oversaw the day-to-day operations of the office, including student accounts, and records management
- Used modern switchboard consoles to handle large volumes of multiple calls at the same time
- Oversaw large data projects, which included workflow planning, data entry, and accuracy checks
Executive Administrative Assistant
Washington Closure Hanford
Richland, WA
06.2005 - 10.2013
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
Skills
- Meeting planning
- Document Management
- Office record management
- Travel arrangement scheduling
- Report Preparation
- Desktop Publishing
- Spreadsheet Creation
- Proficient in Microsoft 365
- Presentation Development
- Order Processing
- Calendar Management
- Business Correspondence
- Verbal Communication
- Scheduling
- Confidential Document Control
- Scheduling appointments
Education
High School Diploma -
Kamiakin High School
Kennewick, WA 08.1985 - 06.1989
High School Diploma -
Tri-Tech Skills Center
Kennewick, WA 08.1988 - 06.1989
No Degree - Business
Columbia Basin College
Pasco, WA 09.1989 - 04.1990
Timeline
Administrative Specialist
Bechtel Global Corporation
02.2024 - Current
Data Processor
Kennewick School District
10.2013 - 02.2024
Executive Administrative Assistant
Washington Closure Hanford
06.2005 - 10.2013
No Degree - Business
Columbia Basin College
09.1989 - 04.1990
High School Diploma -
Tri-Tech Skills Center
08.1988 - 06.1989
High School Diploma -
Kamiakin High School
08.1985 - 06.1989
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