Summary
Overview
Work History
Education
Skills
Timeline
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Arlene RICHARDSON

Millville,NJ

Summary

Dedicated housekeeping professional with deep cleaning expertise and a strong commitment to guest satisfaction. At Country Yard By Marriott, I enhanced cleanliness ratings by consistently exceeding performance standards and effectively managing laundry duties. Known for my proactive problem-solving skills and attention to detail, I ensure every room meets high cleanliness benchmarks.

Overview

5
5
years of professional experience

Work History

Housekeeper Aide

Pinch Team
09.2024 - Current
  • Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
  • Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
  • Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
  • Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
  • Handled special requests from guests with care and professionalism, enhancing their overall stay experience at the property.

Housekeeping Cleaner

Angie for Pro's
11.2019 - Current
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Adhered to professional house cleaning checklist.

Housekeeping Room Attendant

Country Yard By Marriott
04.2024 - 10.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Education

No Degree -

Wildwood High
Wildwood, NJ

Skills

  • Kitchen cleaning
  • Deep cleaning expertise
  • Waste disposal
  • Dusting surfaces

Timeline

Housekeeper Aide

Pinch Team
09.2024 - Current

Housekeeping Room Attendant

Country Yard By Marriott
04.2024 - 10.2024

Housekeeping Cleaner

Angie for Pro's
11.2019 - Current

No Degree -

Wildwood High
Arlene RICHARDSON