Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arlene Robinson

San Bernardino

Summary

Skilled property management professional with proven track record in overseeing residential and commercial properties. Adept in tenant relations, lease negotiations, and property maintenance. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Proficient in budgeting, financial reporting, and compliance with local regulations.

A committed property management professional recognized for maintaining high standards and delivering consistent results. Proven in overseeing multifaceted property operations and ensuring regulatory compliance. Known for collaborative team efforts and adaptability in dynamic environments.

Experienced with tenant relations, operational oversight, and financial management. Utilizes strategic planning to enhance property value and efficiency. Strong understanding of lease administration and maintenance protocols.

Understanding Senior Property Manager looking to tackle new responsibilities and duties in the senior property management field. Over [Number] years of experience managing commercial buildings. Expertise in contract and lease negotiations and vendor service management.

Reputable Senior Property Manager with sound knowledge of safety and building codes. Comprehensive experience steering improvement projects and building top-performing teams. Successful record of leading team of 10 staff members serving 10 apartment homes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Property Manager

Step Up One
04.2025 - Current
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Streamlined property management processes for improved efficiency and cost savings.
  • Investigated and resolved any tenant complaints.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
  • Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
  • Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.

Assistant Manager

Positive Investments Inc.
10.2022 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Senior Project Manager

Cambridge Management Company
08.2016 - 08.2019
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
  • Developed and maintained project budgets to control costs and meet organizational and project goals.
  • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
  • Pioneered use of data analytics in project management, enabling more informed decision-making and strategic planning.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.

Education

High School Diploma -

Hoover High
Glendale, CA
06-1987

Skills

  • Property inspections
  • Maintenance coordination
  • Tenant relations
  • Customer service
  • Lease management
  • Staff supervision
  • Eviction process
  • Rent collection
  • Property management experience
  • Property management expertise
  • Fair housing regulations
  • Lease agreements proficiency
  • Background in property management
  • Lease administration
  • Leasing management
  • Budget management skills
  • Contract administration
  • Vendor management
  • Clear communication
  • Employee motivation and guidance
  • Staff management
  • Tenant and eviction laws
  • Preparing property agreements
  • Administrative leadership
  • Property tours and inspections
  • Multi-family property management
  • Local and state laws
  • Violation resolution
  • Microsoft office
  • Fair housing mandates
  • Office staffing
  • Monthly fee and payment collection
  • Property showing

Certification

Fair Housing.

Languages

Spanish
Full Professional

Timeline

Senior Property Manager

Step Up One
04.2025 - Current

Assistant Manager

Positive Investments Inc.
10.2022 - 09.2024

Senior Project Manager

Cambridge Management Company
08.2016 - 08.2019

High School Diploma -

Hoover High

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Arlene Robinson