Arlene Rodriguez
Middletown
Summary
Seasoned Property Management professional with 23 years of experience, adept in managing multiple residential properties, ensuring compliance, and optimizing tenant relations. Expertise in budgeting, staff supervision, and maintaining operational standards across units totaling over 500. Seeking a Property Manager role to leverage extensive background in lease management, site inspections, and vendor coordination.
Experienced with client relationship management, including guiding buyers and sellers through real estate process. Utilizes strong negotiation techniques to secure favorable deals and enhance client satisfaction. Track record of understanding market trends and providing strategic property insights.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Real Estate Sales Person
R2M Realty
05.2025 - Current
- Facilitated property showings, ensuring optimal client engagement and satisfaction.
- Negotiated contracts, achieving favorable terms for clients while maintaining compliance.
- Cultivated relationships with clients, resulting in repeat business and referrals.
- Analyzed market trends to inform pricing strategies and enhance property listings.
General Manager
Pocono WoodLand Lakes
12.2024 - 05.2025
- Oversaw daily operations to enhance efficiency and service quality.
- Developed strategic initiatives to drive organizational growth and profitability.
- Managed budgeting and financial planning processes to optimize resource allocation.
- Led cross-functional teams to implement best practices in project execution.
- Streamlined operational workflows, reducing costs while improving service delivery.
- Cultivated strong relationships with stakeholders to ensure alignment on goals.
Property Manager
Silverman Group Upstate NY
01.2021 - 01.2024
- Managed a team responsible for the daily operations, maintenance, and lease enforcement of a multi-family property, ensuring compliance with company standards.
- Administered financial tasks including budget preparation, adherence, rent, and laundry revenue collection, as well as invoice processing and petty cash management.
- Coordinated move-ins, move-outs, and security deposit dispositions using Yardi property management software, contributing to efficient tenant turnover.
- Maintained strong vendor relationships through effective communication and timely payments, and conducted regular property inspections to uphold quality standards.
Property Manager
Reliant
01.2018 - 01.2021
- Oversaw comprehensive property management duties, including resident recertification under Sec 8 Project Base/LHTC Program and coordination of all tenant move-ins and move-outs.
- Processed monthly AME reports to maintain accurate financial and operational records.
- Conducted regular monthly and quarterly property inspections to ensure adherence to code compliance and execution of preventative maintenance measures.
Property Manager
Devon Management
01.2015 - 01.2018
- Administered comprehensive property management duties, including resident recertification under the LHTC Program and coordination of all move-in and move-out procedures.
- Processed monthly AME reports, maintaining accurate and up-to-date financial and operational records.
- Conducted routine monthly and quarterly property inspections, ensuring adherence to code compliance and implementation of preventive maintenance measures.
Assistant Property Manager
PK Management
01.2014 - 01.2015
- Conducted comprehensive site inspections and managed the recertification process for residents under the Section 8 project-based program, ensuring compliance with housing regulations.
- Coordinated the application process, as well as scheduled and facilitated move-ins and move-outs, streamlining tenant transitions.
- Supported unit turnover procedures, working collaboratively with maintenance teams to guarantee readiness for new occupants within established timelines.
Leasing Consultant
Barken Management Co
01.2013 - 01.2014
- Facilitated the leasing process, ensuring efficient property occupancy by marketing available units and conducting comprehensive tours for prospective tenants.
- Managed administrative tasks to support property operations, including processing repair orders to maintain resident satisfaction and property standards.
Leasing Consultant
Related Management Co
01.2012 - 01.2013
- Conducted comprehensive marketing and advertising campaigns, resulting in successful unit leasing and renewal activities, accompanied by meticulous preparation of weekly inventory and lease renewal reports.
- Facilitated scheduled move-ins and move-outs, ensuring seamless transitions for residents, while promptly communicating any non-standard residential issues to supervisory staff.
Property Manager
Lemle & Wolff, Inc
01.2010 - 01.2012
- Oversaw property management operations, including the maintenance and occupancy monitoring of 21 residential buildings, ensuring compliance with housing regulations and timely vendor payments.
- Coordinated resolution of court-ordered repairs and violations, maintaining property standards and adherence to legal requirements.
Property Management
MBD Management, Inc
01.2008 - 01.2010
- Oversaw the maintenance and code compliance of 14 residential properties, ensuring adherence to safety standards and effective resolution of building violations.
- Conducted regular monthly and quarterly inspections to maintain property standards and uphold tenant satisfaction across over 545 residential units.
Assistant Property Management
Lemle & Wolff, Inc
01.2001 - 01.2008
- Coordinated logistics and documentation for Board of Directors meetings, ensuring property managers were well-prepared and informed.
- Managed daily operational tasks in support of property managers, improving efficiency and organizational workflow.
- Handled account receivables entry and ensured adherence to DHCR compliance regulations, contributing to the smooth operation of resident services.
Education
Associate of Art Degree -
Hostos Community College
Skills
- Real Estate Management
- Property Management
- Budgeting
- Yardi
- Microsoft Office
- Spanish
- Strong negotiation skills
- Goal-oriented mindset
- Buyer and seller representation
Certification
- Property Management Certificate, COS, SOS, SCS
- NYS Licensed Real Estate Person
Timeline
Real Estate Sales Person
R2M Realty
05.2025 - Current
General Manager
Pocono WoodLand Lakes
12.2024 - 05.2025
Property Manager
Silverman Group Upstate NY
01.2021 - 01.2024
Property Manager
Reliant
01.2018 - 01.2021
Property Manager
Devon Management
01.2015 - 01.2018
Assistant Property Manager
PK Management
01.2014 - 01.2015
Leasing Consultant
Barken Management Co
01.2013 - 01.2014
Leasing Consultant
Related Management Co
01.2012 - 01.2013
Property Manager
Lemle & Wolff, Inc
01.2010 - 01.2012
Property Management
MBD Management, Inc
01.2008 - 01.2010
Assistant Property Management
Lemle & Wolff, Inc
01.2001 - 01.2008
Associate of Art Degree -
Hostos Community College