Summary
Work History
Education
Skills
Timeline
Generic

ARLENE ROSSBACH

York,PA

Summary

Seasoned Secretary with solid 20+-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands. Database management Accounts receivable Requisition processing Filing experience Inventory purchasing Account balancing reconciliation

Work History

Secretary

York County School Of Technology
  • Checked office supplies stock and placed orders to maintain levels
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients
  • Prepared packages for shipment by generating invoices and setting up courier deliveries
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
  • Oversaw office inventory by restocking supplies and submitting purchase orders
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.

Legal Secretary

Engel & Engel, LLP
  • Revised and maintained master calendar for client appointments
  • Assisted in maintaining department attorney personnel files with utmost confidentiality
  • Organized and prioritized case loads of 2 attorneys
  • Processed and distributed invoices to bill clients
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials
  • Photocopied all correspondence, documents and other printed materials
  • Drafted letters and prepared legal correspondence for attorneys and legal assistants
  • Composed and revised legal documents, including letters, depositions and court documents
  • Received and disbursed all incoming mail.

Assistant Bookstore Manager

Campus Books, Inc
  • Completed full inventory check monthly to determine inventory needs and potential clearance items
  • Determined merchandise pricing structure and created labels to reflect cost
  • Procured merchandise from vendors based on price, quantity, quality and delivery date
  • Managed bookstore employees and provided training opportunities and assistance with job duties
  • Verified accuracy of inventory shipments and reported errors directly to vendor within twenty-four hours
  • Assisted supervisor with development and maintenance of bookstore operating budget
  • Identified material and merchandise to be ordered and selected vendors best suited to meet purchase requirements.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
  • Processed credit card payments and counted back change and currency with 100% accuracy rate
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Organized and updated schedules to optimize coverage for expected customer demands.

Education

High School Diploma -

Christian Liberty Academy
Baltimore, Maryland
06.1981

Skills

  • Sensitive material handling
  • Cash deposit preparation
  • QuickBooks expert
  • Invoicing and billing
  • Editing and proofreading
  • Filing Experience
  • Decision-Making Capabilities
  • Purchasing and Planning
  • Lean Methodology

Timeline

Secretary

York County School Of Technology

Legal Secretary

Engel & Engel, LLP

Assistant Bookstore Manager

Campus Books, Inc

High School Diploma -

Christian Liberty Academy

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ARLENE ROSSBACH