Arlene Sanchez
Santa Monica,CA
Summary
Energetically contributed to Gwen’s Butcher Shop, enhancing customer satisfaction by expertly handling meat slicing and packaging. Demonstrated exceptional knife handling and interpersonal skills, ensuring seamless operations and positive customer interactions. Proven ability to manage high-pressure situations, significantly improving service efficiency and guest experience.
Overview
4
4
years of professional experience
Work History
Butcher Assistant
Gwen’s Butcher Shop
07.2024 - Current
- Provided customer service by answering inquiries and fulfilling special requests.
- Experience in preparing, presenting, and slicing charcuterie products.
- Managed inventory and ensured proper product rotation.
- Supported team with additional tasks, including running errands and selling pastries.
- Made coffee for customers and packaged meat for purchase.
- Opened the shop every morning, ensuring readiness for daily operations.
Host/Cashier
HiroNori Craft Ramen
07.2022 - 12.2024
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Host
Benihana
01.2021 - 04.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
Malibu Unified District
Santa MonicaSkills
Packaging and Labeling
Languages
English
Timeline
Butcher Assistant
Gwen’s Butcher Shop
07.2024 - Current
Host/Cashier
HiroNori Craft Ramen
07.2022 - 12.2024
Host
Benihana
01.2021 - 04.2022
Malibu Unified District
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