Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Arlene Superable

Pearland,TX

Summary

At Quest Diagnostics, I led a team of scientists and technicians, excelling in operations management and mentorship. My expertise in quality control and employee development significantly enhanced laboratory efficiency. Renowned for adeptly handling complex troubleshooting and ensuring regulatory compliance, I drove continuous improvement, embodying leadership and technical proficiency.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Group Lead, Immunochemistry

Quest Diagnostics
Houston, TX
02.1999 - Current
  • Supervised senior and junior scientists and laboratory technicians, providing mentorship and training
  • In charge of assay and software validations
  • Oversees reagents, controls, validation materials and supplies inventory
  • Attended offsite analyzer trainings and regular vendor meetings to stay abreast of new instrumentations made available for Quest Diagnostics
  • In charge of investigating validity checks or any other anomalies encountered during testing
  • In charge of overseeing senior scientists' weekly QC review and

adjust QC means and SDs when deemed necessary

  • Monitored and created orders for the proficiency testing received within laboratory environment, handling necessary corrective action.
  • Ensured compliance with HIPAA regulations regarding confidential handling of patient information.
  • Designated as the go to person of the department in the absence of the supervisor
  • Knowledgeable in operating, maintaining and troubleshooting all the analyzers of the department.
  • Set-up blind samples needed by the department's competency testing
  • Evaluated scientists, technicians and pre analyticals competency and job performance

Education

Bachelor of Science - Medical Technology

Cebu Doctors University
Cebu City, Philippines
03-1989

Skills

  • Production tracking
  • Health and safety procedures
  • Feedback delivery
  • Maintenance coordination
  • Quality control
  • Inventory control
  • Operations management
  • Verbal and written communication
  • Complaint handling
  • Staff management
  • Continuous improvement
  • Employee development
  • Group and individual instruction
  • Issue resolution
  • Schedule coordination
  • Shift leadership
  • Performance monitoring
  • Meeting facilitation
  • Recreational activity planning
  • Production management

Certification

  • American Medical Technologists MT ID 74224 - MT/MLS certification valid from 4/17/1998 to 3/1/2026
  • Philippine Medical Technologist, licensed 1990

Accomplishments

Recipient of the following Quest Diagnostics Excellence Awards:

Star Tech of the Month for Exemplifying Quest's Values- awarded August 2000

Star Tech of the Month for Exemplifying Quest Values- awarded October 2000

Certificate of Appreciation for Outstanding Dedication, Performance and Willingness to Take the Extra Mile- awarded August 9,2001

Certificate of Recognition for Selection as a High Potential Candidate - awarded April 15, 2002

(copies of certificates available upon request)

Timeline

Group Lead, Immunochemistry

Quest Diagnostics
02.1999 - Current

Bachelor of Science - Medical Technology

Cebu Doctors University
Arlene Superable