Arlene Tolentino
Huguenot,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Taxi Driver
Uber/lyft driver
04.2017 - Current
- Provide prompt and courteous transportation services to a diverse clientele, ensuring safe and timely arrival to destinations
- Maintain high standards of vehicle cleanliness and operational efficiency, contributing to a consistently positive passenger experience
Shift Supervisor
BENIHANA, NY
11.2011 - 12.2015
- Managed a team to ensure efficient dining operations, maintaining high standards of service for an enhanced guest experience
- Coordinated reservations and organized special events, ensuring personalized service and customer satisfaction
- Uphold dining room presentation by overseeing cleanliness and supply requisitions, contributing to a welcoming environment for guests
Office Assistant
FORDHAM BEDFORD HOUSING CORP
07.2005 - 01.2011
- Efficiently managed a variety of clerical duties, including data entry, filing, records management, and billing, contributing to the smooth operation of administrative offices
- Demonstrated exceptional organizational skills by coordinating travel arrangements and maintaining an accurate database, ensuring a high standard of service delivery
- Provided exemplary customer service by promptly answering telephone inquiries, addressing complaints with diplomacy, and completing executive-level reports and presentations within stringent deadlines
Education
Associate's degree - Criminal Justice
SUNY Westchester Community College
Valhalla, NY05.2024
Skills
- Office Experience
- Office Management
- Bilingual
- Phone Etiquette
- Organizational Skills
- Microsoft Word
- Customer Service
- Safe Driving
- Communication
- Patience and tolerance
- Vehicle operations
- Defensive driving
Certification
- Heart Saver First Aid, 2024
- BLS Provider, American Heart Association, 2024
- Driver's License
Languages
Spanish
Full Professional
Timeline
Taxi Driver
Uber/lyft driver
04.2017 - Current
Shift Supervisor
BENIHANA, NY
11.2011 - 12.2015
Office Assistant
FORDHAM BEDFORD HOUSING CORP
07.2005 - 01.2011
- Heart Saver First Aid, 2024
- BLS Provider, American Heart Association, 2024
- Driver's License
Associate's degree - Criminal Justice
SUNY Westchester Community College
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