Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Arlene Trinidad

Acworth,GA

Summary

Dynamic server and bartender with proven customer service expertise. Skilled in upselling and engaging customers in high-volume environments, ensuring timely service and satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Bartender

Olive Garden
Roswell, Georgia
10.2024 - Current
  • Took accurate food and drink orders using handheld devices.
  • Provided exceptional customer service during high-volume dining hours.
  • Managed food and beverage orders to ensure timely service during peak hours.
  • Ran bar operations, restocked supplies, and set up for optimal service.
  • Handled service bar tasks while delivering food to tables and preparing beverages.

Cocktail Server

Republica Restaurant Rooftop & Lounge
The Bronx, New York
09.2023 - 11.2024
  • Engaged guests to create welcoming, vibrant atmosphere, encouraging repeat visits.
  • Upsold tables for bottle service, elevating overall customer experience and satisfaction.
  • Thrived in chaotic, fast-paced environments to maintain high energy levels.
  • Sold sections with bottles, driving increased revenue through strategic placements.

Server/Bartender Apprentice

Courtyard by Marriott
Yonkers, New York
06.2023 - 09.2024

Took customer orders promptly, facilitating a smooth and efficient service experience.

  • Followed drink recipes to serve high-quality beverages.
  • Upsold cocktails, contributing to elevated customer satisfaction and increased beverage sales.
  • Executed opening and closing duties, ensuring efficient bar setup and timely supply restocking.

Education

Certificate of Technical Studies - Auto Collision Repair

Atlanta Technical College
Atlanta, GA
05-2025

Skills

  • Toast POS
  • Customer service expertise
  • Customer engagement
  • Upselling techniques
  • High volume dining
  • Attention to detail
  • Time management
  • Bilingual
  • Team player
  • Positive and professional
  • Strong work ethic

Languages

Spanish
Professional

Certification

Auto Collision Repair

Timeline

Server/Bartender

Olive Garden
10.2024 - Current

Cocktail Server

Republica Restaurant Rooftop & Lounge
09.2023 - 11.2024

Server/Bartender Apprentice

Courtyard by Marriott
06.2023 - 09.2024

Certificate of Technical Studies - Auto Collision Repair

Atlanta Technical College
Arlene Trinidad