Arlene Unutoa

• Used proper cleaning protocols and utilizing appropriate personal protective equipment.
• Clean and maintained the community environment.
• Helped elderly people who were unable to clean their yard.
• Removed trash, and other waste materials from premises.
• Washed and cleaned both outside and inside of work vehicles.

• Adjusted wedding/bridal dresses.
• Provided customer service by confirming customers appointments.
• Answered phone calls and answered questions from customers.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Hand sewed dresses.

• Cleaned and sanitized dental room.
• Sterilized used equipment from patients.
• Greeted patients by calling them, taking their height and weight, and taking them to the room.
• Sanitized trays, instruments, and surfaces for a clean dental room setting.
• Prepared instruments and required materials for dental/hygiene procedures.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Assisted dentists and hygienists by handing appropriate tools and supplies needed for procedures.
• Assisted dentist and hygienist at any age.

Skilled at working independently and collaboratively in a team environment.

• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized office supplies and inventory, maintaining optimal stock levels for daily operations.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Assisted customers with customer concerns.
• Processing payments from BUECI members.
• Applying member applications for services like water, gas, and electric.
• Completing service orders, on top of responding to member concerns.
• Trained new hires on cash handling procedures and customer service standards.
• Assisted in reconciling discrepancies between billing statements and payments.
• Processed daily billing transactions using advanced accounting software.