Arlene Williams
Killeen,TX
Summary
Developed extensive organizational and leadership skills in structured, high-demand environment, now seeking to transition into new field. Expertise in team coordination, logistics management, and operational efficiency, with focus on adaptability and continuous improvement. Ready to leverage these transferrable skills to drive success and innovation in new professional setting.
Overview
9
9
years of professional experience
Work History
Operations NCO
US Army
04.2024 - Current
- Improved operational efficiency by streamlining processes and implementing best practices.
- Maintained high levels of morale among subordinates, promoting open communication channels and addressing concerns promptly.
- Enhanced team performance through effective training and mentoring on operations procedures.
- Optimized resource allocation, utilizing personnel strengths to maximize overall team effectiveness.
- Handled administrative requirements, maintained records and submitted operational reports.
- Created contingency plans to address unexpected tactical scenarios.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Armament/Avionics Supervisor
US Army
11.2022 - 04.2024
- Reduced disciplinary incidents by implementing strict adherence to military standards and protocols.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
- Improved operational efficiency with meticulous resource management and logistical planning.
- Planned and coordinated tactical movements of personnel and equipment.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Managed over $[Amount] worth of equipment during garrison and deployment operations.
- Trained, supervised and organized over [Number] soldiers and personnel.
Facilitator
US Army
03.2021 - 11.2022
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Identified areas in need of improvement and implemented solutions.
- Empowered participants to apply learned concepts in their professional and personal lives through practical application exercises.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Armament Platoon Sergeant
US Army
09.2020 - 05.2021
- Enhanced platoon readiness by conducting comprehensive training programs and drills.
- Managed over $[Amount] worth of equipment during garrison and deployment operations.
- Trained and mentored personnel in combat operations and tactics.
- Coordinated successful missions through effective communication with adjacent units, higher headquarters, and support elements.
- Monitored employees for compliance with equal opportunity laws, identified violations and implemented corrective action.
- Planned workshops to help workplaces remain complaint free and support diverse employees.
- Completed thorough research and investigations into issues related to equal opportunity policies.
- Wrote and disseminated materials outlining EO policies and procedures.
Headquarters Platoon Sergeant
US Army
09.2019 - 09.2020
- Developed strong collaboration among team members through effective communication and leadership.
- Mentored junior leaders, sharing knowledge and experience to cultivate the next generation of effective military professionals.
- Served as principal advisor to First Sergeant and Commander.
- Planned and coordinated tactical movements of personnel and equipment.
- Established a strong team dynamic within the platoon through effective communication and leadership strategies.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
Training Developer
US Army
02.2017 - 08.2019
- Streamlined internal communication by creating user-friendly guides for newly implemented systems or software updates.
- Developed lesson plans, instructional materials and written practice tests for [Type] and [Type] training courses.
- Enhanced e-learning experience by designing interactive and engaging instructional materials.
- Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
- Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
- Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments.
- Incorporated best practices in instructional design methodologies like ADDIE, SAM, and Agile into project workflows.
Instructor/writer
US Army
12.2015 - 02.2017
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Shifted between formal and informal methods of teaching to keep students engaged.
Education
Bachelor of Science - Business Administration
University of Maryland Global Campus
Hyattsville, MDAssociate of Arts - Interdisciplinary Studies
Liberty University
Lynchburg, VA12-2021
Skills
- Personnel management
- Operational analysis
- Customer service
- Problem-solving
- Planning and implementation
- Project planning and development
- Decision-making
- Team leadership
Timeline
Operations NCO
US Army
04.2024 - Current
Armament/Avionics Supervisor
US Army
11.2022 - 04.2024
Facilitator
US Army
03.2021 - 11.2022
Armament Platoon Sergeant
US Army
09.2020 - 05.2021
Headquarters Platoon Sergeant
US Army
09.2019 - 09.2020
Training Developer
US Army
02.2017 - 08.2019
Instructor/writer
US Army
12.2015 - 02.2017
Bachelor of Science - Business Administration
University of Maryland Global Campus
Associate of Arts - Interdisciplinary Studies
Liberty University