Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Quote
Software
Timeline
BusinessAnalyst

Arlene Willis

Haines City,FL

Summary

Adept Business Owner with a proven track record at Ink Junkies Tattoo, enhancing customer relations and boosting sales through strategic marketing and exceptional service. Excelled in multitasking and detailed financial management, showcasing strong computer skills and a friendly, positive attitude. Achieved significant improvements in customer satisfaction and operational efficiency. Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

15
15
years of professional experience
1
1
Certification
1
1
Language

Work History

Business Owner

Ink Junkies Tattoo
01.2021 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.

Receptionist

H&r Block
01.2009 - 05.2010
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

High School Diploma -

Irvington High School
Irvington, NJ
06.2000

Skills

  • Driven and Determined
  • Attention to Detail
  • Customer Relations
  • Customer Service
  • Friendly, Positive Attitude
  • Multitasking Abilities
  • Computer Skills
  • Analytical and Critical Thinker

Certification

Google Data Analytics

Google spreadsheets

Excel Microsoft

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeFull Time

Work Location

Remote

Important To Me

Work-life balanceHealthcare benefits401k matchWork from home optionCompany CultureFlexible work hoursPaid time off

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Software

Excel Microsoft

Google Spreadsheets

Timeline

Business Owner

Ink Junkies Tattoo
01.2021 - Current

Receptionist

H&r Block
01.2009 - 05.2010

High School Diploma -

Irvington High School

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Arlene Willis