Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arlene G Suarez

Little Egg Harbor Twp

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

11
11
years of professional experience

Work History

Private Caregiver

Alfredo and Angela
05.2023 - 08.2024
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
  • Transported clients to doctor appointments, grocery stores, and other necessary destinations.
  • Developed individualized care plans for each client based on their needs and preferences.
  • Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
  • Administered prescribed medications according to physician instructions and monitored for adverse reactions.
  • Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
  • Attended continuing education classes to stay current with best practices in the field of private caregiving.
  • Provided emotional support to clients who were dealing with depression or anxiety issues related to aging or health conditions.
  • Ensured proper nutrition by preparing meals according to dietary guidelines set forth by doctors or nutritionists.
  • Helped clients with personal needs from exercise to bathing and personal grooming.

CNA - Certified Nursing Assistant

Mystic Meadows Nursing and Rehab
01.2015 - 05.2023
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Used mobility devices to transport patients.

Manager

European Wax Center
02.2018 - 03.2020
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Created and maintained employee schedules to ensure adequate staffing levels.

Front Desk Supervisor

Hand And Stone
06.2016 - 01.2018
  • Greeted and welcomed guests in a friendly, professional manner.
  • Monitored the front desk staff to ensure proper customer service was provided.
  • Provided support to guests with check-in and check-out procedures.
  • Resolved customer complaints promptly and efficiently.
  • Processed payments, cashiering duties and credit card transactions accurately.
  • Performed administrative tasks such as filing documents, answering phone calls and emails.
  • Tracked inventory of supplies needed for the front desk area.
  • Conducted regular performance evaluations of front desk staff members.
  • Supervised daily operations at the front desk including check-ins and checkouts, reservations.
  • Maintained a clean and organized checkout area.

CNA

Manahawkin Nursing and Rehab
09.2013 - 01.2015
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Reduced patient stress levels through effective communication and active listening skills.

Education

No Degree - Nursing Assistant

Karing With Kindness
Toms River, NJ

High School Diploma -

Pinelands Regional High School
Little Egg Harbor Twp, New Jersey
06-2007

Skills

  • Compassionate client care
  • Clinical Quality Program Standards
  • Client documentation
  • Care Plan Management
  • First aid and safety
  • Behavior redirection
  • Employee Training
  • Customer Service Management
  • Store operations oversight
  • Payroll Management
  • Supply Ordering
  • Store Merchandising
  • Shift Scheduling
  • Project Management
  • Operations Management
  • Problem-Solving
  • Staff Supervision
  • Outstanding communication skills
  • Store opening and closing procedures

Timeline

Private Caregiver

Alfredo and Angela
05.2023 - 08.2024

Manager

European Wax Center
02.2018 - 03.2020

Front Desk Supervisor

Hand And Stone
06.2016 - 01.2018

CNA - Certified Nursing Assistant

Mystic Meadows Nursing and Rehab
01.2015 - 05.2023

CNA

Manahawkin Nursing and Rehab
09.2013 - 01.2015

High School Diploma -

Pinelands Regional High School

No Degree - Nursing Assistant

Karing With Kindness

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