Arlene Evans
Harlem,GA
Summary
HR Generalist recognized for high productivity and efficient task completion. Specialized in employee relations and recruitment processes. Strong communication and problem-solving skills contribute to seamless HR operations and a positive workplace environment.
Overview
15
15
years of professional experience
Work History
HR Generalist 2
Department of Human Services
Augusta, Georgia
09.2022 - Current
- Provided information and guidance on employee relation issues to employees, supervisors, and managers.
- Applied analytical expertise across multiple personnel disciplines to enhance HR functions.
- Ensured compliance with federal and state laws, including accurate reporting requirements.
- Served as primary contact for employee questions and concerns regarding workplace issues.
- Mediated conflicts between employees and management to foster a positive work environment.
- Conducted thorough investigations into complaints such as harassment or discrimination.
- Guided managers on performance management, disciplinary actions, and employee-related processes.
- Managed full recruitment life cycle, including onboarding new hires and conducting exit interviews.
HR Tech 3/CJIS Network Operator
Augusta State Medical Prison
Augusta, Georgia
08.2017 - 09.2022
- Administered FMLA and workers' compensation claims and benefits processes.
- Generated monthly employee tracking reports for FLSA compliance.
- Managed hiring processes to fulfill facility staffing needs efficiently.
- Facilitated new hire orientations to ensure smooth onboarding experiences.
- Conducted thorough criminal background checks on all employees and contractors.
- Oversaw completion of onboarding documentation, ensuring accuracy and compliance.
- Prepared accreditation filings, compiled reports, and reviewed curriculum for compliance.
- Conducted research and analysis of accreditation standards to uphold compliance.
Administrative Assistant Supervisor
Macon-Bibb County Health Department
Macon, Georgia
01.2017 - 06.2017
- Ensured patient satisfaction by troubleshooting complaints and implementing process improvements to prevent recurrences.
- Hired and trained office staff to enhance operational efficiency.
- Planned and implemented office systems, layouts, and procurement strategies to maintain efficiency.
- Established office policies by creating standards and procedures; measured results and made adjustments accordingly.
- Ensured compliance with HIPAA, labor laws, and relevant regulations across all operations.
- Supervised supply selection and ordering processes to optimize inventory management.
- Managed financial aspects by preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Contributed to team success by achieving related objectives as required.
Program Assistant
Houston County Health Department
Warner Robins, Georgia
02.2013 - 10.2016
- Delivered courteous and knowledgeable service, ensuring all State commitments to customers were met.
- Managed incoming phone calls and greeted both internal and external customers upon arrival.
- Created and maintained electronic files, verifying accuracy of patient demographics and billing information at check-in.
- Posted lab information in EMR within five days of receipt, achieving 97% accuracy.
- Executed routine clerical duties including typing, copying, filing, and mail handling.
- Processed requests for copies of Women's Health records from other medical providers.
- Collaborated with District Office to compile Women's Health data for monthly reports by the fifth working day.
- Corrected errors in visit forms and submitted necessary corrections to District Office by the tenth of each month.
Office Manager
Macon-Bibb County Health Department
Macon, Georgia
05.2010 - 12.2012
- Streamlined office operations by organizing procedures, controlling correspondence, and monitoring clerical functions.
- Established document retention procedures to ensure proper protection, retrieval, and disposal of records.
- Enhanced office efficiency through strategic planning and implementation of systems and equipment procurement.
- Implemented office policies by setting standards, measuring performance, and making necessary adjustments.
- Scheduled and assigned employee tasks to fulfill operational requirements while tracking work results.
- Recruited, selected, oriented, and trained employees to maintain a skilled office staff.
- Achieved financial objectives by preparing annual budgets, analyzing variances, and initiating corrective actions.
- Contributed to team goals by accomplishing related tasks as needed.
Education
Bachelor of Applied - Supervision & Management
Georgia Military College
Augusta, GA05.2021
Associate of Applied Science - Business Management
Central Georgia Technical College
Augusta, GA07.2019
Technical Management Specialist - Business Administration
Central Georgia Technical College
Augusta, GA07.2019
Business Management Diploma - Business Administration
Central Georgia Technical College
Augusta, GA07.2019
Management and Leadership Specialist Certificate - Business Administration
Central Georgia Technical College
Augusta, GA05.2019
Human Resource Management Specialist Certificate - Human Resources Management
Central Georgia Technical College
Augusta, GA07.2018
Skills
- Proactive and detail-oriented HR Generalist with over 5 years of experience in employee relations, recruitment, and benefits administration Proven ability to streamline HR processes, improve employee engagement, and ensure compliance with all labor regulations Seeking to leverage my skills to support a dynamic team and contribute to a positive company culture Eager to apply my collaborative and analytical skills to a role where I can support employee development, improve operational efficiency, and contribute to a strong company culture
References
Upon request
References
References available upon request.
Timeline
HR Generalist 2
Department of Human Services
09.2022 - Current
HR Tech 3/CJIS Network Operator
Augusta State Medical Prison
08.2017 - 09.2022
Administrative Assistant Supervisor
Macon-Bibb County Health Department
01.2017 - 06.2017
Program Assistant
Houston County Health Department
02.2013 - 10.2016
Office Manager
Macon-Bibb County Health Department
05.2010 - 12.2012
Bachelor of Applied - Supervision & Management
Georgia Military College
Associate of Applied Science - Business Management
Central Georgia Technical College
Technical Management Specialist - Business Administration
Central Georgia Technical College
Business Management Diploma - Business Administration
Central Georgia Technical College
Management and Leadership Specialist Certificate - Business Administration
Central Georgia Technical College
Human Resource Management Specialist Certificate - Human Resources Management
Central Georgia Technical College
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