Arlene Toro Gonzales
Chandler,AZ
Summary
Newly graduating nursing professional with years of experience in caring for patients providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician- Critical Care/Registered Nurse, Acute Care
Phoenix Children's
07.2023 - Current
- Maintained clean and safe environment to promote patient safety and comfort. Answered patient assistance calls, assessed needs, and offered qualified support. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements. Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking. Supervising patients, alerting nurses and other healthcare professionals when needed, and providing emotional support to patients.
Medical Assistant
Hip Kids Pediatrics
04.2016 - 10.2023
- Front desk duties, Collect patient co-pays. Schedule appointments. Record vitals into Office Practicum (EMR) -Administer vaccines and medications. Perform lab test- U/A, Throat, Stool, HGC, Covid, Flu. Assist Physicians during in-office procedures and circumcisions. Complete prior authorizations and referrals. Assist with triage calls, from patients. Completing medical records request in a timely manner.
Medical Assistant
Phoenix Children's Hospital
10.2015 - 03.2016
- Greet patients/ Verify identification. Take and record vitals into All Scripts Clinical Manager. Update patients medications and pharmacy. Complete orders in patients charts. Assist Physicians during minor surgeries. Set up for biopsies and in-clinic procedures, Submit and complete medication prior authorizations. Float to assist in Pulmonary, Endocrine and Orthopedic departments.
Medical Assistant
Healing Hearts Pediatrics
11.2011 - 10.2015
- Greet Patients. Take and record vitals into NextGen EMR. Administer vaccines and medications. Order vaccines through manufacturers/ State of Arizona. Perform Lab Test- U/A, Throat, Stool. Assist Physicians during procedures and circumcisions. Maintain and order lab supplies. Schedule appointments. Complete prior authorizations and patient referrals.
Medical Assistant
Sun Valley Pediatric Urgent Care
07.2009 - 10.2011
- Greet patients and answer phones. Verify insurance. Collect copays. Fax, file, maintain patient charts. Knowledge of most PC software. Type 50 wpm. Obtain patient vitals manually. Administer medications and immunizations. Perform basic lab tests, Assist Physician with in-office procedures.
Medical Assistant Externship
KIDS KARE PEDIATRICS
05.2010 - 06.2010
- 240 Hour Externship with a Pediatric Medical Practice where I was able to learn and apply my newly acquired skills in a teaching environment.
Education
Bachelor's Degree - Nursing
Arizona College of Nursing
Tempe, AZ12.2023
Certification in Medical Assistant -
Pima Medical Institute
East Mesa, AZSkills
- EMR Systems
- Vital Documentation
- Administering Injections
- Triage
- Direct Patient Care
- Blood Glucose Monitoring
- Patient Positioning Understanding
- Professional Bedside Manner
- Patient Feeding
- Nursing Staff Support
Certification
CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician- Critical Care/Registered Nurse, Acute Care
Phoenix Children's
07.2023 - Current
Medical Assistant
Hip Kids Pediatrics
04.2016 - 10.2023
Medical Assistant
Phoenix Children's Hospital
10.2015 - 03.2016
Medical Assistant
Healing Hearts Pediatrics
11.2011 - 10.2015
Medical Assistant Externship
KIDS KARE PEDIATRICS
05.2010 - 06.2010
Medical Assistant
Sun Valley Pediatric Urgent Care
07.2009 - 10.2011
Bachelor's Degree - Nursing
Arizona College of Nursing
Certification in Medical Assistant -
Pima Medical Institute
CPR Certification
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