Arlenis Nunez
Bronx,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
HR Youth Apprentice
Accenture
New York, NY
09.2021 - Current
- This highly selective 3-year program provides intensive learning and hands-on work experience while attending high school
- Utilize the Taleo Applicant tracking system to monitor and update 300+ candidates' offer decisions
- Update relocation guide in PowerPoint for new hires moving to NY by researching neighborhoods, restaurants and transportation
- Completed 60+ hours of training and workshops to improve communication, presentation and networking skills
- Oversee give-away inventory by tracking over 600 quantities in Excel.
Seasonal Retail Associate
Bronx Zoo
Bronx, NY
04.2021 - 11.2023
- Proactively assist over 100 customers per shift, by answering questions, providing merchandise expertise, processing orders, and handling payments
- Manage order integrity by accurately processing at least 40 orders per shift and maintaining a $0 cash discrepancy
- Worked on a team with 30 other associates, to boost sales goals, conversion, and units per transaction through constant communication and celebrating accomplishments.
Cashier
Footlocker Co.
New York, NY
10.2022 - 08.2023
- Handled 90+ daily cash and credit transactions, answered customer inquiries & delivered prompt and friendly service
- Operated the cash register POS software ensuring the transaction total matched the recorded receipt total
- Promoted the benefits of our loyalty program that generated an average of 150+ sign-ups per month.
Education
Early Highschool Graduate -
Vanguard High School
Skills
- Time Management: Proficiencies in prioritizing tasks, managing deadlines, and optimizing workflow effectiveness
- Bilingual (Spanish and English)
- Technological Skills: Proficient in Google Apps, Microsoft Suite, Social Media, Video Production, and Photo Editing
- Strategic Thinking: Ability to think critically and develop long-term strategies to drive business growth
- Communication Skills: Clearly communicate ideas, both verbally and in writing, to convey information effectively within the company and to external stakeholders
Timeline
Cashier
Footlocker Co.
10.2022 - 08.2023
HR Youth Apprentice
Accenture
09.2021 - Current
Seasonal Retail Associate
Bronx Zoo
04.2021 - 11.2023
Early Highschool Graduate -
Vanguard High School