Arlenis Nunez
Bronx
Summary
Professional with solid foundation in technical skills and hands-on experience. Known for reliability and ability to adapt to evolving work environments. Collaborative team player focused on achieving results and maintaining high standards. Skilled in troubleshooting and precision work.
Overview
5
5
years of professional experience
Work History
HR Apprentice
Accenture
09.2021 - Current
- Company Overview: Global professional services company with leading capabilities in digital, cloud and security
- Participate in the Accenture Youth Apprenticeship. This highly Selective 3- year program provides intensive learning and hands-on work experience while attending high school
- Utilize the Taleo Applicant tracking system to monitor and update candidate’s offer decisions
- Complete numerous activities and workshops to improve communication, writing and networking skills
- Gained exposure to HR consulting processes, including organizational analysis, workforce planning, and policy implementation.
Beauty Advisor
Ulta Beauty Inc.
01.2024 - 08.2024
- Provided expert product knowledge to customers, enhancing their shopping experience and satisfaction.
- Assisted in visual merchandising, ensuring displays were attractive and aligned with brand standards.
- Delivered personalized beauty consultations, recommending tailored skincare and makeup solutions.
- Managed inventory levels, tracking product availability and coordinating restocking efforts efficiently.
Seasonal Retail Associate
Bronx Zoo
04.2021 - 10.2023
- Proactively assist over 100 customers per shift, by answering questions, providing merchandise expertise, processing orders, and handling payments
- Manage order integrity by accurately processing at least 40 orders per shift and maintaining a $0 cash discrepancy
- Worked on a team with 30 other associates, to boost sales goals, conversion, and units per transaction through constant communication and celebrating accomplishments.
Footlocker Co.
10.2022 - 08.2023
- Implemented new customer service strategies, increasing customer satisfaction
- Handled 90+ daily cash and credit transactions, answered customer inquiries & delivered prompt and friendly service
- Operated the cash register POS software ensuring the transaction total matched the recorded receipt total
- Promoted the benefits of our loyalty program that generated an average of 150+ sign-ups per month
Hollister Co.
08.2021 - 01.2023
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
- Meticulously handled POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
Education
Early Highschool Graduate -
Vanguard High School
New York, NY01.2023
High School Diploma - Criminology Major
John Jay College Of Criminal Justice
05.2027
Basic Training & Basic Defender Course Completion - Airforce Security Forces
Community College of The Air Force
Montgomery, AL10-2024
Skills
- Excellent organization and time management skills
- Bilingual (Spanish and English)
- Technological Skills: Proficient in Google Apps, Social Media, Video Production, and photo editing
- Exceptional customer service
- Great at collaboration and group work
- Effective time management
Timeline
Beauty Advisor
Ulta Beauty Inc.
01.2024 - 08.2024
Footlocker Co.
10.2022 - 08.2023
HR Apprentice
Accenture
09.2021 - Current
Hollister Co.
08.2021 - 01.2023
Seasonal Retail Associate
Bronx Zoo
04.2021 - 10.2023
Early Highschool Graduate -
Vanguard High School
High School Diploma - Criminology Major
John Jay College Of Criminal Justice
Basic Training & Basic Defender Course Completion - Airforce Security Forces
Community College of The Air Force