Arlenis Vera
Bronx,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
HARP /CORE Manager
The Alliance
10.2022 - Current
- Provided Psychosocial Rehabilitation services, and Negatived "Peer place" website to create Plan of Care and uploaded HIPPA consent.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Created CORE Billing excel sheet every month for each client provided with the services sent to Finance department.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Health Home Coordinator
The Alliance, Change
08.2020 - 08.2021
- Assisted client in Housing support, rental assistances, SSI applications and HRA services
- Negatived RMA website to create Care Plan and Assessments
- Conducted community workshops to promote different programs and educate public on available services.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
Home Health Aide
Essen Home Care & Amazing Home Care
08.2019 - 08.2020
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Intern
Jacobi Hospital
04.2019 - 08.2019
- Scheduled patient for Gastroenterology producers
- Called patient for their procedures such as endoscopy, colonoscopy, and surgery
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
Education
Masters - Public Health Administration and Leadership
Monroe College
Bachelor - Community Health Education
York College, CUNY
Skills
- Adaptability
- Active Listener
- HIPAA Compliance
- Project Management
- Problem Solver
- Creative
- Skills -Spanish bilingual
- Proficient
- Microsoft (PowerPoint, Excel &Word)
- Health Records Management
- Client Needs Assessment
- Case Management
- Counseling Services
- Team Meetings
Languages
Spanish
Full Professional
Timeline
HARP /CORE Manager
The Alliance
10.2022 - Current
Health Home Coordinator
The Alliance, Change
08.2020 - 08.2021
Home Health Aide
Essen Home Care & Amazing Home Care
08.2019 - 08.2020
Intern
Jacobi Hospital
04.2019 - 08.2019
Masters - Public Health Administration and Leadership
Monroe College
Bachelor - Community Health Education
York College, CUNY