Arlenny Vasquez
York,PA
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Excellent with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Picker Packer
FedEx
York, PA
09.2022 - Current
- Labeled packages accurately with destination addresses for shipping purposes.
- Weighed packages to ensure they met shipping weight requirements.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Assembled boxes or other containers for packing goods prior to shipment.
- Utilized RF scanners to track inventory movements throughout the facility.
- Inspected and verified shipments for accuracy and quality assurance.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Reported any damaged products to supervisor immediately upon discovery.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Confirmed items picked for orders by keying codes into system.
- Selected products and items from shelves and pallets for customer orders.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used handheld scanners to key in data for packages.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Packaged items with appropriate materials to prevent damage during shipping.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Cashier
Bravo Supermarket
York, PA
06.2021 - 12.2021
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Scanned items and checked pricing on cash register for accuracy.
Education
High School Diploma -
William Penn Senior High School
York, PA06-2022
Skills
- Shipment Preparation
- Quality Control
- Product Packaging
- Product Inspections
- Hand-Eye Coordination
- Work order processing
- Customer Service
- Teamwork and Collaboration
- Sales Support
- Self Motivation
- Cash Register Operations
- Organizational Skills
- Professionalism
- Boxing and labeling
- Time Management
- Goal Setting
- Excellent Communication
- Problem-solving abilities
- Quick Learner
Timeline
Picker Packer
FedEx
09.2022 - Current
Cashier
Bravo Supermarket
06.2021 - 12.2021
High School Diploma -
William Penn Senior High School