Arlesia Johnson
Montgomery,AL
Summary
Detail-oriented professional with extensive experience at Health Partners Free Clinic, excelling in data accuracy and administrative support. Proven ability to manage multiple priorities and enhance database management. Strong problem solver with a commitment to delivering exceptional customer service and maintaining confidentiality in all tasks.
Overview
19
19
years of professional experience
Work History
Data Entry Clerk
Health Partners Home Care
07.2020 - 02.2025
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Credentialing Specialist
Health Partners Free Clinic
02.2016 - 06.2020
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
- Developed strong relationships with external organizations, leading to increased cooperation during verification processes.
- Achieved greater accuracy in database management by regularly updating provider records and tracking status changes.
- Maintained a thorough understanding of accreditation standards, enabling accurate interpretation of guidelines for staff members when needed.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
- Received and evaluated applications to look for missing and inaccurate information.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
Administrative Assistant
Medica HealthCare Plans
03.2006 - 01.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
High School Diploma -
Topkea High School
Topeka, KS06-1997
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Time management
- Fast typing speed
- File management
- Customer Service-oriented
- Strong problem solver
- Data processing
- Administrative support
Accomplishments
- Trained 20 new data entry specialists.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Data Entry Clerk
Health Partners Home Care
07.2020 - 02.2025
Credentialing Specialist
Health Partners Free Clinic
02.2016 - 06.2020
Administrative Assistant
Medica HealthCare Plans
03.2006 - 01.2016
High School Diploma -
Topkea High School
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