Arlet Ruiz-Urrutia
Santa Cruz,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
4
4
years of professional experience
Work History
Secretary
Hector Landscaping
01.2020 - Current
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Cashier
Ricos Tacos Anthony
05.2021 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Business Management Economics
University of California - Santa Cruz
Santa Cruz, CA06.2027
High School Diploma -
Cajon High School
San Bernardino, CA06.2023
Skills
- Calendar Management
- Supply Ordering
- Expense Tracking
- Appointment Scheduling
- Customer Service
- Keyboarding skills
- Presentation Creation
- Mail distribution
- Verbal and written communication
- Complex Problem-Solving
- Organization
- Confidentiality understanding
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Ricos Tacos Anthony
05.2021 - 08.2022
Secretary
Hector Landscaping
01.2020 - Current
No Degree - Business Management Economics
University of California - Santa Cruz
High School Diploma -
Cajon High School