Arlether Delarosa
Office Assistant/ Human Resource Management
Carrollton,Ga.
Summary
I am a highly motivated individual eager to embrace new challenges. With a robust work ethic, adaptability, and outstanding interpersonal skills, I excel in working independently and acquiring new skills swiftly. As an ambitious, career-oriented job seeker, I am keen to secure an entry-level position in Business Office/Human Resources to kick-start my career and contribute to the company's objectives. As a responsible and driven college student, I am prepared to leverage my education in a professional setting, bringing excellent technical proficiency with software and applications, a capacity for demanding tasks, and superior time management abilities.
Overview
1
1
years of professional experience
1
1
Receptionist/Office 3
1
1
Ready to work hard
Work History
Certified Medication Technician
The Birches at Villa Rica
Villa Rica, GA
03.2024 - Current
- Assisted with medication administration, including dispensing and documentation of patient medications.
- Maintained current knowledge of state regulations related to medication administration.
- Verified accuracy of doctor orders prior to administering medications.
- Evaluated the effectiveness of prescribed medications on an ongoing basis.
- Observed strict confidentiality standards when handling confidential information.
- Communicated effectively with physicians, nurses and other healthcare professionals about medication orders.
Receptionist/Certified Nursing Assistant
Kingdom Cardiovascular Care and Wellness Center
Villa Rica, Ga.
02.2023 - 05.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Documented activities and recorded information in EMR system.
Certified Nurse Assistant
The Oaks of Carrollton
Carrollton, Ga.
10.2015 - 03.2023
- Provided compassionate care to elderly, disabled and terminally ill individuals.
- Observed patient behavior and reported any changes to the supervising nurse.
- Checked vital signs, including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
- Transported patients safely between departments within the facility using wheelchairs or other appropriate devices.
- Measured urine output on a regular basis to assess kidney function.
- Participated in team meetings with nurses, physicians and other healthcare personnel regarding patient care needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Education
Bachelor of Science - Business Administration And Management
Strayer University
Washington, DC07-2024
Skills
- Data Inputting
- Skilled In Microsoft 365 and Eclinical Software
- Referral Verification
- Payment Processing
- Time Management
- Document Control
- Confidential Information Management
- Appointment Setting
- Listening Skills
- Organization Skills
- Customer Assistance And Interaction
- Multi-Line Telephone System Operation
- Telephone Etiquette
- Departmental Support
- Professional Demeanor
- Office Equipment Operations
- Service-Oriented Mindset
Accomplishments
- Maintained above a 3.0 GPA while presently in college
- Nightshift lead employee in Memory Care Unit
Certification
- CNA/1991-present
- CMA/2023-present
References
References available upon request.
Timeline
Certified Medication Technician
The Birches at Villa Rica
03.2024 - Current
Receptionist/Certified Nursing Assistant
Kingdom Cardiovascular Care and Wellness Center
02.2023 - 05.2023
Certified Nurse Assistant
The Oaks of Carrollton
10.2015 - 03.2023
Bachelor of Science - Business Administration And Management
Strayer University
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