Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arlett Lynch

Whitakers,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Assistant Manager

O'Reilly Auto Parts
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Billing Specialist

Crown Lsp Group Inc
11.2021 - 04.2023
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Provided excellent customer service, developing and maintaining client relationships.

Equipment Operator

QVC
03.2021 - 11.2021
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
  • Maintained and cleaned equipment after each job and inspected.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.

Sales Associate

Advanced Auto Parts
11.2018 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Production Operator

Corning
12.2020 - 03.2021
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.

Production Operator

Pfizer
01.2019 - 03.2020
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.

Pharmaceutical Packaging Technician

ManpowerGroup (Merk)
03.2018 - 10.2018
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Completed all orders within established time frames to support timely deliveries.
  • Completed daily orders with expert picking and packing of shipments.
  • Operated and maintained packaging equipment with focus on safety and productivity.

Shipping Clerk

Roebuck Staffing Company
07.2017 - 09.2017
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Habilitation Provider

A Caring Heart Case Management
07.2016 - 09.2017
  • Developed resident activities and programming to encourage new skills and maintain present skills.
  • Instructed and reinforced target outcomes to help individuals achieve goals.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.
  • Noted client responses and results to facilitate interventions and assessment through proper documentation.

Customer Service Representative

Alorica
05.2013 - 06.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Northern Nash High School
Rocky Mount, NC
2006

Skills

  • Coordinate Events
  • Staff Development
  • Manage Budgets
  • Customer Relations
  • Customer Service
  • Staff Management
  • Staff Supervision
  • Greet Guests
  • Retail Space Planning
  • Quality Standards
  • Staff Training
  • Operational Efficiency and Safety

Timeline

Assistant Manager

O'Reilly Auto Parts
04.2023 - Current

Billing Specialist

Crown Lsp Group Inc
11.2021 - 04.2023

Equipment Operator

QVC
03.2021 - 11.2021

Production Operator

Corning
12.2020 - 03.2021

Production Operator

Pfizer
01.2019 - 03.2020

Sales Associate

Advanced Auto Parts
11.2018 - 10.2021

Pharmaceutical Packaging Technician

ManpowerGroup (Merk)
03.2018 - 10.2018

Shipping Clerk

Roebuck Staffing Company
07.2017 - 09.2017

Habilitation Provider

A Caring Heart Case Management
07.2016 - 09.2017

Customer Service Representative

Alorica
05.2013 - 06.2015

High School Diploma -

Northern Nash High School

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