Arlette-Marie Munyankindi
Indianapolis,IN
Summary
As a passionate and dedicated Admissions Counselor at Kenzie Academy, I am committed to helping students achieve their educational goals. With expertise in conducting interviews and managing inbound/outbound calls, I have successfully recruited top talent as a former Recruiting Coordinator at Integrity Staffing Solutions. Fluent in multiple languages, including English, Swahili, and French. I effectively communicate with clients from diverse backgrounds. Moreover, I am actively pursuing a career as a Cybersecurity Analyst and have completed over 40 hours of training for the CompTIA Security+ SY0-601 Exam, showcasing my commitment to professional growth and staying current in the field. With strong communication, problem-solving, and adaptability skills, I am well-equipped to excel in any admissions or recruitment role.
Overview
11
11
years of professional experience
Work History
Admissions Counselor
Southern New Hampshire University - Online
Indianapolis, IN
10.2020 - Current
- Exceeded enrollment goals and KPIs through high-volume dials, driving increased student enrollment.
- Achieved higher conversion rates through comprehensive information, engaging events, and continuous correspondence.
- Streamlined admissions process, improving outcomes and ensuring seamless enrollment.
- Maximized student satisfaction and enrollment rates through a consultative selling approach.
Recruitment Coordinator
Integrity Staffing Solutions Inc.
Indianapolis, Indiana
06.2020 - 09.2020
- Expanded candidate pool and improved quality through targeted sourcing, delivering highly qualified candidates.
- Achieved precise selection and successful placements with thorough screenings and interviews.
- Fostered strong client partnerships, achieving high retention rates through lasting relationships.
- Contributed to team success with first and third place in the Mid-West Region, showcasing exceptional performance.
Student Ambassador/Assistant
01.2018 - 01.2020
- Provided campus tours to prospective students
- Worked with CAMS data entry software, and organized files
Student Communication Specialist
Marian University
Indianapolis, Indiana
01.2018 - 01.2020
- Provided outreach to prospective students and families through written and oral communication
- Participated in various social networking and professional development opportunities
Women’s and Health Program Intern
Exodus Refugee
Indianapolis, AK
04.2019 - 03.2019
- Enhanced client access to vital community resources and providing personalized guidance on essential topics.
- Facilitated effective communication as a proficient translator and mediator.
- Maintained accurate documentation and efficiently managed front desk operations.
- Demonstrated leadership skills in various contexts.
Resident Assistant
Marian University
Indianapolis, IN
01.2018 - 01.2019
- Provided community building activities and resource person to a group of undergraduate resident students
- Assisted with certain administrative, programming, and educational functions for the residents
Volunteer
St. Henry Parish
12.2011 - 12.2018
- Offered support and assistance to community members.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
College Mentor Leader
Marian University
06.2018 - 06.2018
- Assisted with planning for programs providing personal, educational and social development.
- Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
- Engaged consistently with mentees through designated contact points using various methods.
Reflection Leader
Marian University
Indianapolis, IN
01.2018 - 05.2018
- Students Taking Active Reflective Roles
President
Doyle Hall Council
10.2017 - 05.2018
- Demonstrated effective budget management skills.
- Provided guidance and supervision for freshman student activities.
- Fostered inclusive and collaborative environments in meetings for events and giveaway organizations.
- Served as a supportive role model for resident assistants.
Crew Member/Shift Manager
Dairy Queen
Moraine, Ohio
01.2015 - 01.2017
- Ensured operational standards through efficient opening, closing, and shift change functions.
- Resolved escalated customer inquiries and complaints.
- Provided leadership and mentoring to new employees.
- Recruited and trained staff to meet job requirements.
- Collaborated with the crew team to foster effective communication.
- Responded to customer complaints, delivering problem-solving solutions.
Trainings/Certifications
Cybermuk
03.2023 - 04.2023
- Completed comprehensive training program for CompTIA Security+ SY0-601, acquiring in-depth knowledge and skills in cybersecurity. (40hrs +)
Education
Bachelor of Science - Major Psychology, Minor in Pastoral Leadership
Marian University
Indianapolis, IN12.2022
Skills
- Interview Skills Instruction
- New Hire Onboarding
- Employee Hiring
- In-Person and Telephone Interviewing
- Problem-Solving
- Progress Reporting
- Attention to Detail
- Decision Making
- Customer Service
- Cross-Cultural Communication Skills
- Easily Adaptable
- Microsoft Office
- Communication
- Leadership
- Program development
- Interviewing
- leadership
- interpersonal Skills
- Community Outreach
- Time Management
- English
- Writing /Verbal
- Emotional Intelligence
- Integrity
- Compassion
- Positivity
Languages
French
Full Professional
Swahili
Professional
Kinyarwanda
Professional
Accomplishments
- Consistently met matriculation goals as an admissions counselor.
- Created a sense of community within the online platform through weekly team meetings, fostering a positive and inclusive environment.
- Contributed to institutional success as a recruiting coordinator with consecutive regional wins.
- Secured first and third place, showcasing exceptional performance and dedication.
Affiliations
- Member, Alumni Association
Timeline
Trainings/Certifications
Cybermuk
03.2023 - 04.2023
Admissions Counselor
Southern New Hampshire University - Online
10.2020 - Current
Recruitment Coordinator
Integrity Staffing Solutions Inc.
06.2020 - 09.2020
Women’s and Health Program Intern
Exodus Refugee
04.2019 - 03.2019
College Mentor Leader
Marian University
06.2018 - 06.2018
Student Ambassador/Assistant
01.2018 - 01.2020
Student Communication Specialist
Marian University
01.2018 - 01.2020
Resident Assistant
Marian University
01.2018 - 01.2019
Reflection Leader
Marian University
01.2018 - 05.2018
President
Doyle Hall Council
10.2017 - 05.2018
Crew Member/Shift Manager
Dairy Queen
01.2015 - 01.2017
Volunteer
St. Henry Parish
12.2011 - 12.2018
Bachelor of Science - Major Psychology, Minor in Pastoral Leadership
Marian University
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