Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Pet Support Counselor
The Animal Foundation
01.2023 - Current
Maintained confidentiality of records relating to clients' circumstances
Guided clients in developing skills and strategies for dealing with problems.
Developed individualized plans for clients short-term and long-term
Implemented and developed plans to meet each individual's specific and varying needs.
Assisted as advocate to coordinate required services or resolve emergency problems in crisis situations.
Listened to clients' concerns and provided encouragement and support.
Sales Representative
Cricket Wireless
11.2021 - 11.2022
Managed customer accounts to secure customer satisfaction
Trained and mentored new sales representatives.
Maintained excellent client satisfaction through outstanding service
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Worked to meet or exceed special targets for specific product promotions.
Recommended purchases to customers, increasing revenue.
Used in-store system to locate inventory and place special orders for re-stocking purposes for management
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Stocked merchandise, labeling items, and arranging according to store needs
Assistant Manager
Little Caesars Pizza
06.2019 - 03.2020
Supervised day-to-day to meet performance, quality and service expectations.
Monitored cash intake
Completed regular inventory counts to forecast future needs.
Offered assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Science - Nursing
College of Southern Nevada
Las Vegas, NV
05.2025
High School Diploma -
Adult Education CCSD
Las Vegas, NV
09.2018
Skills
Staff Supervision
Customer Relationship Management
Product Management and Pricing
Order Taking
Cleaning and Sanitizing
Cash Drawer Management
Verbal and Written Communication
Product Knowledge
Credit and Cash Transactions
Refunds and Exchanges
Stocking and Replenishing
Cash Management
Cash Register Systems
Money Handling
Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Pet Support Counselor
The Animal Foundation
01.2023 - Current
Sales Representative
Cricket Wireless
11.2021 - 11.2022
Assistant Manager
Little Caesars Pizza
06.2019 - 03.2020
Associate of Science - Nursing
College of Southern Nevada
High School Diploma -
Adult Education CCSD
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