Arlette Ruiz Gomez
LAS VEGAS,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Pet Support Counselor
The Animal Foundation
01.2023 - Current
- Maintained confidentiality of records relating to clients' circumstances
- Guided clients in developing skills and strategies for dealing with problems.
- Developed individualized plans for clients short-term and long-term
- Implemented and developed plans to meet each individual's specific and varying needs.
- Assisted as advocate to coordinate required services or resolve emergency problems in crisis situations.
- Listened to clients' concerns and provided encouragement and support.
Sales Representative
Cricket Wireless
11.2021 - 11.2022
- Managed customer accounts to secure customer satisfaction
- Trained and mentored new sales representatives.
- Maintained excellent client satisfaction through outstanding service
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Worked to meet or exceed special targets for specific product promotions.
- Recommended purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for re-stocking purposes for management
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, labeling items, and arranging according to store needs
Assistant Manager
Little Caesars Pizza
06.2019 - 03.2020
- Supervised day-to-day to meet performance, quality and service expectations.
- Monitored cash intake
- Completed regular inventory counts to forecast future needs.
- Offered assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Science - Nursing
College of Southern Nevada
Las Vegas, NV05.2025
High School Diploma -
Adult Education CCSD
Las Vegas, NV09.2018
Skills
- Staff Supervision
- Customer Relationship Management
- Product Management and Pricing
- Order Taking
- Cleaning and Sanitizing
- Cash Drawer Management
- Verbal and Written Communication
- Product Knowledge
- Credit and Cash Transactions
- Refunds and Exchanges
- Stocking and Replenishing
- Cash Management
- Cash Register Systems
- Money Handling
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Pet Support Counselor
The Animal Foundation
01.2023 - Current
Sales Representative
Cricket Wireless
11.2021 - 11.2022
Assistant Manager
Little Caesars Pizza
06.2019 - 03.2020
Associate of Science - Nursing
College of Southern Nevada
High School Diploma -
Adult Education CCSD