Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Languages
Timeline
Generic

Arlette Chantal Ikouebe

Union,NJ

Summary

Highly motivated professional keen to embrace new challenges. Outstanding work ethic, adaptability and interpersonal skills. Able to work effectively without supervision and quickly master new skills. Reliable Management skills with strong organisational acumen. Highly organised, disciplined, proactive and punctual with a team-oriented mindset. Pleasant to work with, proud of accomplishments and displaying exemplary courtesy. An effective collaborator with over 15 years' experience in the non-governmental sector. Demonstrates effective project support, relationship establishment and record keeping.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Programme Management Assistant

Current Military Operations Services, OMA, DPO
New York, NY
11.2016 - Current

Type of contract appointment or relationship to the Organization:

  • Fixed term
  • Office of Military Affairs
  • UN level: Employment Type: G5
  • Full Time

Address / Duty Station: United Nations Headquarters

  • 405 E 45th St, New York, NY 10017

Description of Duties and Achievements:

  • Maintain up-to-date files/records/databases;
  • Maintain electronic and manual correspondence log for the Service, including the permanent update of documents placed in CMOS' shared drive and Digital Tracking Management System (DTMS);
  • Draft, edit and proofread correspondence of a routine nature with special attention to sensitive documents like NOTICAS and Condolence Letters;
  • Data entry and daily file maintenance;
  • Transmit documents to field Missions by Fax/Code Cables, as requested;
  • Collect daily CMOS mail in the Front Office and distribute incoming and outgoing mail as indicated after reviewing by Chief;
  • Prepares meeting materials and assists with the development of PowerPoint presentations;
  • Draft faxes to be signed by either the OMA MILAD or DPO;
  • USG; coordinate with Military Advisers from Permanent Mission to send them Invites via using such as the MPAC list, the MSR or the United Nations Blue book;
  • Works with GIS and acts as a focal point between the Geospatial Information Section (GIS) and CMOS;
  • Master of Ceremony for 5 Consecutive Medal Parade Ceremonies (from 2019-2023) both in situ and remotely;
  • Responsible for keeping inventory of all office supplies and placing orders for replenishment is needed;
  • Facilitate informal translation from French to English and/or English to French, as required for official documents;
  • Coordinates and maintains records for staff office space, phones, and office keys;
  • Support the Chief and desk Officers in the daily monitoring and tracking of the developments and activities related to the military component of the operations of the designated peacekeeping operations, serving as a liaison with the Permanent Missions of the troop-contributing countries on all matters related to field missions;
  • Tasks included managing extra-budgetary funds related to the recruitment of the Military Components;
  • Prepares, processes and follows-up administrative arrangements and formsrelated to the Official Travels
  • Assist the Chief and the desk officers in maintaining and coordinating information flow and provide oversight, guidance, and support, as necessary, in coordination with other services in the Office of Military Affairs
  • Collate information and research to support the Chief and desk officers with information related to peacekeeping operations;
  • Assist in the preparation of Daily Situation Reports and current operations briefs for the situational awareness of the military component deployed in the peacekeeping mission in the field in close coordination with focal points in the mission areas especially during a crisis;
  • Support the preparation and coordination with the Security Council Affairs Office, Meeting Services and Audio/Visual Services to arrange meeting rooms, audiovisual equipment, and other technical equipment; for Troop Contributing Countries (TCCs) regularly and as per the request of DPKO and OMA leadership;
  • Other duties as assigned as covering the Administrative Assistants for the Chief of Staff and the Deputy Military Adviser in the Front Office as requested by OMA leadership;
  • Timely and accurate research or production of documents;
  • Prepare Travel Authorizations for the Mentors/Consultants and other necessary documents for Senior Officials: Heads of Military Component (HOMCC);
  • Tasks included managing extra-budgetary funds related to the recruitment of the Military Components
  • Raised shopping carts in the UMOJA System for the Chiefs of Defense Conference, the Intensive Orientation Course or the Peacekeepers Day;
  • Contracts, Routing Slips, Payment Vouchers, Terms of Reference, etc;
  • Timely and accurate submission of travel documents;
  • Provide additional administrative support for the replenishment team as requested;
  • Provide professional administrative support to CMOS HR Focal Point;
  • Prepare interview schedules and correspondences;
  • Timely and accurate organization of meeting/briefings/presentations;
  • The satisfaction of Chief CMOS and all staff members in their administrative and secretarial support;
  • Was the only Team Assistant for a period of 3 months assisting the entire CMOS Officers in the Office of Military Affairs for one or more peacekeeping missions;
  • The Team consists of 3 assistants on a regular schedule;
  • Suggesting and implementing improved office processes designed to maximize efficiency and productivity;
  • Strong communication and interpersonal abilities.

ACHIEVEMENTS

  • Successfully achieved the stated goals planned for the periods reported ;
  • Rendered excellent administrative and secretarial support to the Chief CMOS and the Desk Officers of MINUSMA, MONUSCO, UNIFIL, UNDOF, UNVMC, UNMIK, UNAMID, and UNAMA;
  • I also supported the organizing of important events such as Peacekeepers;
  • Day, Heads of Military Components Conference, IOC, Sector Commanders Course, and Infantry Battalion Commanders Course;
  • G-5 (Transfer on Promotion);
  • Administration related/, COMET2, UNITEDOCS and UMOJA focal point
  • Excellent administrative and secretarial support to the Chief.
  • Demonstrated technical ability (PC literacy) as well as courteous reception skills and outstanding oral/written communication talents;
  • Established effective systems for retrieving lost data;
  • Acquired new vendor to work with the United Nations and registered them to the UNGM registry
  • Effectively maintained and organized documents to avoid duplication;
  • Accelerated response times and kept internal message flow.
  • Developed project plans by coordinating tasks among various departments.
  • Liaised between management and subordinates to exchange information, transmit directives or follow up on assignments.
  • Implemented effective inventory control procedures and ordered items when stock was low.
  • Organized meetings and conferences, scheduled appointments, and managed travel itineraries for senior managers.
  • Conducted research on new technologies that could improve organizational efficiency;
  • Maintained contact lists, prepared presentation materials, and tracked expenses;
  • Coordinated and facilitated calendars to arrange appointments, meetings and conferences;
  • Encouraged and improved cross-department internal communication;
  • Assisted organizational efforts by filing, entering data and answering phones;
  • Monitored progress on projects and identified potential issues or delays before they occurred;
  • Handled confidential information with discretion and maintained organized filing systems;
  • Edited documents and spreadsheets for format, grammar, punctuation or content;
  • Coordinated support to facilitate general office operations;
  • Coordinated office activities such as ordering supplies, managing mail distribution, scheduling repairs;
  • Reviewed employee performance reviews prior to final approval by upper management;
  • Processed invoices and verified accuracy of financial documents prior to submission;
  • Reserved and managed meeting room availability;
  • Main Coordinator in making sure the first ever held Troops and Police Contributing countries Virtual Formal Meeting related to COVID-19 was handled seamlessly whereas in it's logistic or technical point (that coordination referenced as template for the future meetings);
  • Maintained positive working relationship with fellow staff and management;
  • Arranged domestic and international travel, hotel, and transportation needs for staff;
  • Provided administrative support to management staff, including responding to clients inquiries and preparing reports;
  • Exercised mature judgment and made independent decisions in accordance with established policies, rules and procedures;
  • Assists the Service Chief in monitoring extra-budgetary funds provided by donors;
  • Monitors status of expenditures and allotments through UMOJA, records variations, updates budget tables and consolidated data received and provides support to higher-level staff (eg retired Major Generals during the biannual IOC), which concerns budget reviews of relevant intergovernmental and expert bodies;
  • Managed new hire trainings and onboarding to educated employees on company policies and procedures;
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services;
  • Achieved cost-savings by developing functional solutions to problems;
  • Understood and followed oral and written directions;
  • Prioritized and organized tasks to efficiently accomplish service goals;
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and clients-facing workflow tools;
  • Exceeded client satisfaction by finding creative solutions to problems;
  • Completed day-to-day duties accurately and efficiently.

REFERRALS:

  • Brig Gen Kenneth Chigbu +234 803 704 2468
  • Brig Gen Ulisses Gomes +55 61 9131 7070
  • Colonel Alexander Senchilin alex-afr@mail.ru
  • Colonel Tao Xiangyang xiangyang.tao@un.org

Editorial Assistant

Department Of Public Information, United Nations
New York, NY
01.2008 - 01.2015
  • With the Department of Public Information , I acquired substantive experience in the United Nations System in working with an effective team and improving my interpersonal skills during which I proofread and reviewed meeting summaries and press releases for clarity, spelling, grammar, consistency and factual accuracy per UN editorial guidelines and terminology;
  • Worked with on-screen track changes, correct factual, spelling and syntax errors, align the structure and style of documents with standardized formats;
  • Composed press releases and media advisories for public information campaigns;
  • Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues;
  • Managed website updates to ensure accuracy of all information displayed online;
  • According to the needs of Head Editor, Supervisor personnel read entirely the document making changes in structure, organization, grammar, word usage, and anything else that the editors feel is necessary to make the document professionally acceptable in compliance to the United Nations terminology;
  • Clarifying and/or reorganizing a manuscript for content, structure, meaning, eliminating jargon, smoothing language, and other non-mechanical line-by-line proofreading;
  • Provided support for specified editorial projects;
  • In charge of Proofreading the Third Committee press releases;
  • Tracked the status and ensured the posting of text;
  • Ensured that medium on which the text will ultimately be seen on paper and computer screen;
  • Checked that page numbers are consecutive and that page headings are correct
  • Ensure consistency – particularly of alternative spellings and hyphenation – by following the supplied style guide;
  • Assisted other Public Information press releases such as Biographies, Briefings, Press Conferences and other Meetings coverage;
  • Eliminate inelegant or confusing word, column and page breaks
  • Widows' and 'orphans' – i.e
  • Short last or first lines of a paragraph that appear at the top or the bottom of a page, respectively – are undesirable
  • It may be necessary to adjust the text to correct for these
  • Checked that the typesetter or desktop publisher has used the same type sizes, fonts, and spacing as marked on the copy so that each page looks the way the page designer planned it;
  • As opportunity presented, reviewed final drafts, using appropriate references and reference materials and completing in a timely manner, to ensure that materials convey clear and accurate information;
  • Entered monthly statistics of press documentation;
  • Requested, if needed, translation for a due and utilized variety of learning materials, resources and technology methods [such as: Internet-learning, library, team learning] to support & improve the proofreading environment affiliated to;
  • Drafted letters, memos, emails and other correspondence in response to inquiries from external sources;
  • Assisted with designing, editing and formatting documents used in communications materials;
  • Posted and updated content on company's website and social media outlets;
  • Developed and maintained close working relationships with members of press;
  • Monitored print, broadcast and online media coverage of the organization's activities;
  • Proofed copy to detect and correct errors in spelling, punctuation and syntax.
  • Conferred with authors regarding changes in content, style or publication.
  • Prepared, rewrote and edited copy to improve readability.
  • Verified facts, dates and statistics using standard reference sources.
  • Proofread and edited content written by other members of the team.
  • Reviewed and approved proofs submitted by composing room prior to production;
  • Reviewed manuscripts for grammar and spelling accuracy;
  • Attended weekly meetings with senior management to discuss upcoming public relations initiatives;
  • Completed day-to-day duties accurately and efficiently;
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services;
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Ensured that texts were formatted to UN Press style and standards;
  • Revised and edited documents to ensure that they conformed to UN standards and guidelines;
  • Assures continuity of style in serially produced publications and conformity to UN standards.

Business Developper/Administrative Support Clerk

Les Amis de la Nature INC
Montreal, Quebec
04.2013 - 08.2013
  • Contacting and qualifying prospects to deliver highly qualified leads that were distributed and tracked to Amis de la Nature Inc. Sales;
  • Developed new businesses through superior marketing skills within advertising, broadcasting, publishing, education and new media;
  • Processed a wide range of information and communicate it clearly to the customer or employee dealing with;
  • Developed and applied strategies that attracted new clients and generate databases of potential new clients;
  • Leveraged and coordinated specialists to provide interdisciplinary expertise for the most complex clients;
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Performed general clerical duties such as photocopying, faxing, scanning documents.
  • Composed correspondence, reports and meeting notes.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Performed other related work as required.

Teacher's Assistant

ILSC Education Group
Montreal, QC
10.2007 - 11.2007
  • Name and email of Supervisor: PASCALE SARDAIN-LAMBERT pascale.sardain-lambert@ilsc.com
  • ADRESS: Montreal QC QC H3B 1H4, Canada
  • Employer's Phone:876-4572
  • Field of Work/ Speciality:
  • Education specialists/ Adult education specialists
  • Description of Duties and Achievements:
  • Deputised as a teacher in teaching French as a Second Language;
  • Responsible for classroom timetables, rosters, diaries and day-to-day organisation;
  • Demonstrated high standards of classroom practice, organization and display;
  • Treated students, other teachers and staff fairly, equitably, with dignity and respect to create and maintain a conducive school atmosphere to learning;
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Scheduled teaching observations to receive supervisor feedback about teaching performance.
  • Graded exams, assignments and essays and recorded grades.
  • Led discussion sections, tutorials and laboratory sections under teacher direction.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
  • Notified instructors of errors or problems with assignments.
  • Observed student performance in order to assess progress towards academic goals.
  • Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Tutored students in course material to improve comprehension.
  • Organized student performance and enrichment activities to facilitate learning.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Coordinated daily tasks between teachers and other staff members.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
  • Worked with cross-functional teams to achieve goals.
  • Understood and followed oral and written directions.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Performed other related work as required
  • ACHIEVEMENTS
  • Held a perfect attendance record and gave above satisfactory results
  • Reason for Leaving: roster

Administrative Officer

East 65th New York
New York, NY
01.2001 - 01.2002
  • Is this a civil servant position in your government: Yes
  • Supervisor
  • OLANDZOMBO
  • Employer's Phone:+1 (212) 744-7840

Field of Work/ Speciality:

  • Administration related

Description of Duties and Achievements:

  • Assisted delegates in all administrative issues of the Division by undertaking to prepare and translating documents including serving as an Interpreter in live diplomatic discussions; Oversaw the administrative procedures for travel plans, leave plans, overtime requests to ensure the Diplomat's decisions;
  • Coordinated international visits by senior government officials related to public diplomacy objectives.
  • Researched and reacted expeditiously to internal and external communications needs.
  • Established and maintained working relationships with clients, government officials and media representatives.
  • Directed internal communications efforts and fostered development of proactive and comprehensive communications programs between leadership team and employees.
  • Designed and edited promotional publications.
  • Enhanced exposure opportunities and controlled large, strategic messaging programs.
  • Drafted speeches for company executives and arranged interviews and other forms of contact.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Liaised between client and community to ensure communication and relations improvement.
  • Served as a liaison between the organization's leadership team and external partners working within the realm of international relations.
  • Drafted speeches for senior officials addressing topics relevant to international affairs and global politics.
  • Achieved cost-savings by developing functional solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Performed other related work as required
  • ACHIEVEMENTS
  • Successfully achieved the stated goals;
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.
  • Held a perfect attendance record and had above satisfactory results
  • Reason for Leaving:
  • Academic enrollment abroad

Education

Master of Arts - Études Diplomatiques Et Stratégiques

Centre D’Études Diplomatiques Et Stratégiques
SENEGAL
03-2023

Certificat - Enseignement du Français Langue Seconde

ILSC
Canada
05.2007

Baccalauréat/Bachelor's Degree - Humanities/ Literature

Université De Montréal
Canada
04-2006

DEUP Droit - DEUP Droit Des Affaires Et Sciences De Gestion

Université Dakar Bourguiba
Senegal
11.1997

Baccalauréat Série Littéraire - Littéraire

Instutut Jean-Biyoudi
Congo
06.1995

Skills

  • Good knowledge of budgeting and resource allocation procedures
  • Paperwork Drafting
  • Business Communications
  • Relationship Building
  • Business Management
  • Recordkeeping
  • Client Relationships
  • Administrative Tasks
  • Customer Engagement
  • Leadership Skills
  • Office Administration
  • Budget Administration
  • Records Management
  • Mail Handling
  • Project Planning
  • Materials Distribution
  • Business Administration
  • Administrative Support
  • Calendar Management
  • Business Writing
  • Supply Restocking
  • Meeting Planning
  • Database Management
  • Database Maintenance
  • Logistical Planning
  • Documentation and Recordkeeping
  • Spreadsheet Management
  • Proofreading
  • Inventory Replenishment
  • Report Writing
  • Professional and Mature
  • Filing and Data Archiving
  • Travel Planning
  • Business Correspondence Writing
  • Strong Problem Solver

Accomplishments

  • United Nations Secretariat
  • Department of Peacekeeping Operations
  • Start date of appointment:Oct-2008
  • Fixed term
  • Reason for Separation: N/A
  • Date of Birth: 20 December 1977
  • Gender: Female
  • Email Address: IKOUEBE@UN.ORG
  • Marital Status: Married
  • Country of Nationality: Canada / Congo
  • Country of Nationality at Birth: Congo

Certification

UN Training UN Training Course Date BSITF_

Certificate Basic Security in the Field_Staff Safety, Health and Welfare 20-Apr-2015 nformation Security Awareness - Foundational - LMS-1833/LMS-1834 17-Apr-2015 Ethics and Integrity at the United Nations 02-Apr-2015 Certificate Integrity Awareness 25-Mar-2015

References

  • Dhammika Welagedara (Brigadier General _Sri Lankan Army Former Supervisor) Sri Lanka +94701711527 / welagedara001@gmail .com;
  • Mugeni Badjoko Wa Lileko (Head Editor Department of Public Information) NL 2060 AR UN Headquarters New York, NY 10017 New York, USA_ +1 212/963-2131_badjoko@un.org;
  • Kenneth Chigbu (Brigadier General Nigerian Army Former Supervisor) Nigeria +234 803 704 2468 / k4kench@gmail.com.

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Programme Management Assistant

Current Military Operations Services, OMA, DPO
11.2016 - Current

Business Developper/Administrative Support Clerk

Les Amis de la Nature INC
04.2013 - 08.2013

Editorial Assistant

Department Of Public Information, United Nations
01.2008 - 01.2015

Teacher's Assistant

ILSC Education Group
10.2007 - 11.2007

Administrative Officer

East 65th New York
01.2001 - 01.2002

Master of Arts - Études Diplomatiques Et Stratégiques

Centre D’Études Diplomatiques Et Stratégiques

Certificat - Enseignement du Français Langue Seconde

ILSC

Baccalauréat/Bachelor's Degree - Humanities/ Literature

Université De Montréal

DEUP Droit - DEUP Droit Des Affaires Et Sciences De Gestion

Université Dakar Bourguiba

Baccalauréat Série Littéraire - Littéraire

Instutut Jean-Biyoudi
Arlette Chantal Ikouebe