Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Arlettis Gutierrez Lafferte

Miami,FL

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

UNIVISTA

CSR
Miami, FL
12.2024 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Elite Laundry Services

Production Department
Medley, FL
09.2023 - 03.2024
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

Education

Advanced Therapeutic And Clinical Massage -

THE PRAXIS INSTITUTE
Miami, FL
08-2024

Skills

  • Therapeutic techniques
  • Client assessment
  • Anatomy knowledge
  • Record keeping
  • Customer service
  • Team collaboration
  • Effective Communication
  • Service Orientation
  • Social perceptiveness
  • Critical thinking
  • Active listening
  • Persuasion
  • Reading Comprehension

Accomplishments

I finished my studies at The Praxis Institute, and they granted me the certification to be able to practice in different fields, including -Modalities for therapeutic intervention which include Electrotherapy, Ultrasound, Laser and Infrared.Rehabilitation which includes Therapeutic Procedures and Hydrotherapy.Spa therapies which include Exfoliation, Anti Cellulite Massage, Body Wrap and Hot Stone Massage: Techniques and Procedures.Geriatric Massage with has achieved the knowledge and ability in the art and science of these therapies.Deep Tissue: 40 hours of theory and training.Certification in Holistic Manual Lymphatic Drainage.

Timeline

UNIVISTA

CSR
12.2024 - Current

Elite Laundry Services

Production Department
09.2023 - 03.2024

Advanced Therapeutic And Clinical Massage -

THE PRAXIS INSTITUTE
Arlettis Gutierrez Lafferte