Arley Yesid Barbosa Contreras
Orlando,FL
Summary
Creative Business Owner with exceptional background spent in car repair industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
15
15
years of professional experience
Work History
Owner
ASJ Cleaning Carpets & Floors
10.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs.
Cleaning Crew Leader
Living Clean Solutions
10.2022 - Current
- Enhanced cleanliness standards by consistently maintaining well-organized and efficient cleaning routine.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
Mechanic
Own
01.2013 - Current
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Contributed to the success of service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Work on my own vehicles.
Messenger
Own
03.2020 - 01.2022
- Enhanced customer satisfaction by ensuring timely and accurate delivery of packages.
- Streamlined delivery routes for increased efficiency and reduced fuel costs.
- Contributed to team efforts by providing backup support during peak periods or staff shortages.
- Handled cash transactions with accuracy when collecting payment from customers upon delivery completion.
- Established trust with clients by consistently delivering fragile items without damage or loss incidents.
- Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
- Drove safely at all times to avoid accidents and harm.
Driver
Own
07.2009 - 03.2020
- Ensured timely pick-up and drop-off of students by adhering to the established routes and schedules.
- Conducted regular inspections of the school van before starting daily routes to ensure proper functioning and compliance with safety standards.
- Assisted children with special needs in boarding and exiting the van, ensuring their safety at all times.
- Reduced fuel consumption through careful route planning and efficient driving techniques.
- Demonstrated punctuality consistently in arriving at designated stops according to schedule requirements.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Obeyed federal, Colombia and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Maintained Colombia driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Inspected and serviced buses on regular basis.
- Assisted in loading and unloading students and belongings.
- Assisted in training new drivers and maintaining driver certifications.
Education
No Degree - English-as-a-Second-Language Education
ESOL School
Orlando, FL10.2024
6 Months Course - Security And Protective Services
Escuela De Los Andes
Bogota, Colombia02.2016
High School Diploma -
Colegio Bolivariano
Bogota, Colombia06.2002
Skills
- Staff Management
- Small business operations
- Relationship Building
- Entrepreneurial personality
- Budget Control
- Incident Response
- Organizational Development
- Attention to Detail
- Task Delegation
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Owner
ASJ Cleaning Carpets & Floors
10.2023 - Current
Cleaning Crew Leader
Living Clean Solutions
10.2022 - Current
Messenger
Own
03.2020 - 01.2022
Mechanic
Own
01.2013 - Current
Driver
Own
07.2009 - 03.2020
No Degree - English-as-a-Second-Language Education
ESOL School
6 Months Course - Security And Protective Services
Escuela De Los Andes
High School Diploma -
Colegio Bolivariano
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