Arley Clinedinst
Fredericktown,OH
Summary
Dynamic and results-oriented professional with a proven track record of enhancing customer satisfaction at Serenity Home Inprovements. Excelled in customer service, significantly boosting brand identity through strategic social media promotion. Skilled in multitasking and decision-making, adept at meeting diverse client needs with enthusiasm and precision.
Overview
19
19
years of professional experience
Work History
Small Business Owner
Wear It Again Kids Consignment Sale
Mount Vernon, OH
06.2014 - Current
- Managed operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Independent Beauty Consultant
Mary Kay Cosmetics Ltd
Mount Vernon, OH
03.2012 - Current
- Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
Household Manager
Self
Mount Vernon Ohio
03.2005 - Current
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Managed financial operations for household of six members.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
Secretary
Serenity Home Improvements
Mount Vernon, OH
11.2019 - 03.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Bachelor Of Arts - Electronic Media Production
Ashland University
Ashland, OHSkills
- Customer Service
- Decision-Making
- Business Management
- Customer Relations
- Calendar Management
- Scheduling
- Desktops, Laptops, and Mobile Devices
- Multitasking
Timeline
Secretary
Serenity Home Improvements
11.2019 - 03.2024
Small Business Owner
Wear It Again Kids Consignment Sale
06.2014 - Current
Independent Beauty Consultant
Mary Kay Cosmetics Ltd
03.2012 - Current
Household Manager
Self
03.2005 - Current
Bachelor Of Arts - Electronic Media Production
Ashland University