Arlington Griffin
Auburndale,FL
Summary
obtain multiple experiences in different categories of work fields, Also to enhance my skills in communications/warehousing and management, So that I can excel and one day become the example leader for all my piers, workforce example or site director for a telecommunications or logics company. Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Passionate team leader committed to helping associates work toward healing and self-sufficiency while emphasizing personal strengths. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Order Selector
Publix Distribution Center
Orlando, FL
12.2022 - 03.2024
- Prepared products for packaging and shipping according to company specifications.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Unloaded merchandise from delivery trucks quickly and efficiently.
- Operated forklift, pallet jack and other equipment to perform loading tasks.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Operated forklift equipment in order to move large quantities of stock around the warehouse.
- Maintained a clean and organized work area to facilitate efficient replenishment of products.
- Identified damaged or expired items for removal from the shelves and replaced them with new stock.
- Ensured that all safety regulations were followed while operating forklifts or other machinery.
- Collaborated with supervisors to prioritize tasks based on urgency or importance.
Manager
Rooms To Go Warehouse
Lakeland, FL
- Streamlined operational efficiencies by hiring and training staff to drive growth initiatives.
- Proactively identified and solved complex strategy problems impacting business direction.
- Strengthened operational efficiencies and traceability.
- Resolved customer complaints regarding product availability or quality issues.
- Managed a team of forklift operators responsible for loading and unloading trucks and moving stock within the facility.
- Identified production problems through careful assessment of quality control system deficiencies.
- Evaluated employee performance through regular reviews and provided feedback as needed.
- Directed the selection, hiring, and training of warehouse personnel.
- Ensured that all safety procedures were followed by staff members in the warehouse.
- Monitored the daily operations of the warehouse to ensure efficiency and accuracy.
- Monitored warehouse operations, ensuring that all safety protocols were adhered to.
- Managed the daily activities of distribution staff, providing guidance and support when needed.
- Completed or assisted with difficult or skilled tasks.
- Checked loaded materials compared to work orders for correctness.
- Oversaw loading, unloading, and transportation of materials on site.
- Prepared daily activity reports for upper management review.
Manager
Sykes Enterprise
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Delegated work to staff, setting priorities and goals.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Sales Associate
Walmart
Lakeland, FL
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Lifted materials of varied weights on regular basis.
Education
Polk Community College
01.2012
High School Diploma -
Auburndale High School
01.2010
Skills
- Pallet Jack Operation
- Interdepartmental communication
- Stock replenishment
- Forklift Operation
- Order Picking
- Work Area Maintenance
- Warehouse Safety
- Warehouse Operations
- Staff Development
- Workforce Management
- Operations Management
- Performance Management
- Key Performance Indicators
- Verbal and written communication
- Team Leadership
- Performance Improvement
- Shipping and receiving
- Material Handling
- Load Planning
- Employee Motivation
- Warehouse Organization
- Staff Training
- Loading and unloading
- Policy Enforcement
- OSHA Regulations
- Safety
- Staff training and mentoring
- Performance improvement monitoring
- Microsoft Office expertise
- Data Entry
- Data screening
- Microsoft Excel certified
- Excellent communication skills
- Quality Assurance
- Database Maintenance
- Critical thinker
- Multi-line phone proficiency
- Customer Service-Oriented
- Team coaching
- Call Center Operations
- Strong leadership
- Call Center Customer Service
- Sales
- Sales Targeting
- Sales methods
- Sales background
- Sales Enhancement
- Self-Directed
- Microsoft Office
- MS Office
- Supervision and leadership
- Google Drive
- Networking
- Organizational Skills
- PPE use
- Attention to Detail
- Dependable and Responsible
Accomplishments
- CPR Certification
- 35 WPM
- Excellent communication skills
- Ability to manage a group of over 15 representatives
- Multi-tasking
- Active member of the Multi-Cultural Club in high school
- Microsoft/ XML Office Suit
- Excellent team player
References
- Deborah blackwood, Lakeland, FL, (813)781-1963
- Carl - Manager at Rooms To GO, Lakeland, FL, (863)-280-3822
- Gloria foster-assistant manager at walmart, Auburndale, FL, (863)662-7332
Hobbies and Interests
- Playing sports
- Animals
- Warehouse production
- Mathematics
Timeline
Order Selector
Publix Distribution Center
12.2022 - 03.2024
Manager
Rooms To Go Warehouse
Manager
Sykes Enterprise
Sales Associate
Walmart
Polk Community College
High School Diploma -
Auburndale High School