Summary
Overview
Work History
Education
Skills
PROFESSIONAL SUMMARY
Timeline
Generic

Arlisha Chieves

Jacksonville,FL

Summary

To productively utilize my experience and abilities in a growth oriented environment that will benefit from the commitment as an adaptable self-motivated individual.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Party City
08.2018 - 03.2025

Executed opening and closing procedures, ensuring accurate register counts and deposits.

Directed team on daily goals derived from email communications and task assignments.

Managed inventory by tracking shipments to guarantee product availability.

Resolved customer concerns promptly to improve service experience.

Developed work schedules for team members to enhance coverage efficiency.

Merchandised store to maximize visual appeal and sales potential.

Performed opening procedures, including counting safe and opening registers efficiently.

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Cashier/Sales Associate

Old Navy Inc.
11.2015 - 02.2017

Provided outstanding customer service to enhance overall shopping experience.

Operated as cashier, focusing on prompt and friendly service during transactions.

Upheld cleanliness standards throughout store to create welcoming environment.

Executed all daily responsibilities consistently to support team objectives.

Cashier/Sales Associate

Ross Stores Inc.
08.2014 - 08.2015
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Ba -

Florida State College at Jacksonville
Jacksonville, FL
01.2012

Sandalwood Sr. High School
Jacksonville, FL
01.2010

Skills

  • Proficient with Microsoft Word, Outlook, Excel, Windows, Macintosh (MAC), and the Internet
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Team motivation
  • Goal setting
  • Retail operations
  • Employee scheduling

PROFESSIONAL SUMMARY

  • Proficient in cash handling, credit, debit and/or check processing
  • Excellent organizational, written, and oral communication skills
  • Effective in problem-solving, decision-making, and delivering an exceptional customer service experience
  • Great attention to detail & retail savvy
  • Good knowledge of computer and various software systems, All clerical duties
  • Confidential, dedicated, punctual, hard-working and responsible individual
  • Works cooperatively with wide range of personalities in both public and private sectors

Timeline

Assistant Manager

Party City
08.2018 - 03.2025

Cashier/Sales Associate

Old Navy Inc.
11.2015 - 02.2017

Cashier/Sales Associate

Ross Stores Inc.
08.2014 - 08.2015

Ba -

Florida State College at Jacksonville

Sandalwood Sr. High School