Summary
Overview
Work History
Education
Skills
Timeline
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Arlo Rivera

Seattle,WA

Summary

Dynamic leader with over a decade of retail experience and a strong reputation as an excellent stage manager. Able to identify team strengths and work toward resolving issues. Utilizes organizational skills and communication to foster stress-free environment. Has a passion for helping others achieve their goals. Known for thorough work and a scrutinous eye for detail.

Overview

13
13
years of professional experience

Work History

Stage Manager

Kremwerk
06.2019 - Current
  • Oversee successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
  • Enforce safety measures due to potential slip hazards
  • Manage venue resources effectively, ensuring timely stage set-up/breakdown
  • Keep time for show host and cast
  • Provide strong leadership under high-pressure situations while prioritizing the well-being of cast
  • Ensure continuity in performances by maintaining detailed charts for prop placement, lighting cues, song choice, and show order
  • Streamline communication between venue staff and show staff

Shift Lead

Seattle Shirt Company
05.2023 - 12.2025
  • Performed Opening and Closing procedures
  • Provided support to management team
  • Wrote End of Day e-mails
  • Balanced tills, compiled deposits and handled safe
  • Received and unloaded deliveries
  • Wrote daily break schedules; improved scheduling system
  • Delegated daily tasks and responsibilities
  • Coached associates on POS, organization, and store procedures
  • Created training resources, signage and task lists
  • Maintained a clean, organized work environment

Person in Charge

PCC Community Markets
11.2019 - 01.2023
  • Performed Opening and Closing procedures
  • Executed quick and efficient cash handling for purchases and returns
  • Provided managerial support to front end team; transaction authorizations, cash retrieval, incident mitigation
  • Balanced nine tills and safe, utilizing LOC accounting program and Excel
  • Reviewed and signed invoices and manifests for Grocery Receiving
  • Off-loaded pallets, stocked and back-stocked for deliveries
  • Utilized Excel to write and alter daily schedules for all store staff
  • Maintained neat, stocked, organized front end and PIC office

Front-End Manager

Ross Dress for Less
11.2012 - 08.2019
  • Certified in stock, recovery, POS use, store safe use, loss prevention and shift management
  • Handled between 500 and 900 transactions weekly
  • Maintained Average Cashier Performance Rating above 100%; increased store CPR to 100%
  • Recovered and organized floor regularly to maintain store standards
  • Assisted in providing accommodations for elderly/disabled customers
  • Mitigated several external theft incidents, resulting in product recovery
  • Increased shrink awareness among associates and management

Education

Associate of Arts - Education

Olympic Community College
Bremerton, WA

South Kitsap High School
Port Orchard, WA
06-2009

Skills

    Team communication

    Customer service

    Shift Management

    Stage production logistics

    Record keeping

    Cash handling

    Scheduling

    Training

    Typing & 10 Key Punch

    Multi-line phone

    Stocking

    Open/Close Procedures

Timeline

Shift Lead

Seattle Shirt Company
05.2023 - 12.2025

Person in Charge

PCC Community Markets
11.2019 - 01.2023

Stage Manager

Kremwerk
06.2019 - Current

Front-End Manager

Ross Dress for Less
11.2012 - 08.2019

Associate of Arts - Education

Olympic Community College

South Kitsap High School

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Arlo Rivera