Arly Jimenez
Astoria,NY
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Field Coordinator
Centers Plan for Healthy Living
07.2024 - Current
- Prepared detailed reports on field activities for management review.
- Coordinated multiple field projects by organizing schedules and resources.
- Increased client satisfaction by maintaining frequent progress updates and addressing concerns promptly.
Medical and Lab Assistant
Patient First
06.2022 - 05.2023
- Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
- Utilized medical technology and equipment to diagnose and treat medical conditions
- Led a team of medical staff to successfully complete a complex medical procedure
- Conducted 20 or more preliminary evaluations per day including measuring weight, temperature, and blood pressure
- Prepared and sterilized glassware, reagents and other lab materials for use in experiments
- Monitored lab safety regulations and ensured compliance with safety protocols
- Collected, examined and logged data for 80+ urine samples on weekly basis
- Performed routine and stat phlebotomy on patient complying with standard laboratory testing policies and procedures for patient identification and sample collection
Sales Associate
Forever 21
11.2021 - 06.2022
- Handled electronics sales transactions
- Ensured cleanliness of dressing room
- Stage showroom windows by styling mannequins and stocking shelves turnstiles
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Nanny
Private Family
11.2021 - 04.2022
- Took care of 3 children ages 4 months, 1 year and 17 year old child with autism
- Managed the schedule including Monday through Friday education instruction with Spanish lessons
- Helped with light housekeeping including organization, laundry and meal prep
- Built positive and nurturing environments to support child social and emotional growth.
Sales Associate
Walmart
09.2020 - 07.2021
- Handled electronics sales transactions
- Stocked shelves
- Handled customer inquiries on sales floor
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School -
Chester High School
06.2021
Skills
- English
- Spanish
- Teamwork
- Customer service
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Field Coordinator
Centers Plan for Healthy Living
07.2024 - Current
Medical and Lab Assistant
Patient First
06.2022 - 05.2023
Sales Associate
Forever 21
11.2021 - 06.2022
Nanny
Private Family
11.2021 - 04.2022
Sales Associate
Walmart
09.2020 - 07.2021
High School -
Chester High School
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