Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARLYN GEORGE

Lakewood,WA

Summary

Dynamic customer service professional with extensive experience at Chevron, excelling in cash handling and complaint resolution. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Recognized for maintaining high transaction accuracy and fostering positive relationships, contributing to a welcoming shopping environment. Reliable and dedicated to operational excellence.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Lucky Food Store
08.2025 - Current
  • Processed customer transactions accurately through point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of checkout area for efficiency.
  • Handled cash and credit card payments while adhering to security protocols.

Packer Associate

Amazon
07.2022 - 04.2023
  • Utilized handheld scanners for inventory management and order tracking.
  • Collaborated with team members to maintain workflow efficiency in fast-paced environment.
  • Conducted quality checks to ensure compliance with company standards.
  • Operated packing machinery to efficiently package products for shipment.
  • Adhered to safety protocols while handling packaging materials and equipment.
  • Assisted in training new associates on packing procedures and best practices.
  • Maintained cleanliness and organization of packing area to support operational excellence.
  • Implemented process improvements that reduced packaging time and increased productivity.
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
  • Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
  • Collaborated with team members to ensure timely completion of daily packing tasks.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
  • Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Organized items on racks, shelves and bins to maintain established order.
  • Placed items into bags, boxes or other containers.
  • Sorted and stacked finished items.
  • Inspected items for defects and damage.
  • Re-packaged damaged or incorrectly packaged items.
  • Cleaned and maintained production area and equipment.
  • Secured items for storage or shipment.
  • Sealed containers and packages with glue, tape or other materials.
  • Loaded items onto conveyor belts and pallets.
  • Packaged fragile items with cushioning material.
  • Counted items to verify accuracy of orders.

Lot Attendant

WFS
11.2021 - 07.2022
  • Maintained organization of vehicle lot, ensuring efficient space utilization.
  • Inspected vehicles for cleanliness and damage before customer delivery.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Operated fueling equipment to ensure vehicles were ready for service.
  • Coordinated vehicle movement to optimize workflow during peak hours.
  • Conducted routine safety checks on equipment and tools to promote safe operations.
  • Collaborated with team members to streamline lot operations and enhance efficiency.
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
  • Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
  • Followed safety protocols for personal, guest and automobile safety.
  • Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
  • Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
  • Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
  • Parked and retrieved cars according to customer needs.

Customer Service Cashier

Chevron
07.2019 - 10.2021
  • Provided product information and recommendations based on customer needs.
  • Collaborated with team members to streamline checkout procedures.
  • Resolved customer complaints promptly, enhancing satisfaction levels.
  • Managed inventory levels at the register, alerting management of shortages.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Redeemed coupons to discount purchases.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Promoted store loyalty programs to customers to enhance engagement and repeat business.
  • Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
  • Enhanced customer experience by providing prompt and accurate transactions.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.

Food Preparation Worker

McDonald's
10.2018 - 06.2019

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Education

High School Diploma - Homearts

Kosrae High School
Federated States Of Micronesia
05.2000

Skills

Customer service

Timeline

Customer Service Cashier

Lucky Food Store
08.2025 - Current

Packer Associate

Amazon
07.2022 - 04.2023

Lot Attendant

WFS
11.2021 - 07.2022

Customer Service Cashier

Chevron
07.2019 - 10.2021

Food Preparation Worker

McDonald's
10.2018 - 06.2019

High School Diploma - Homearts

Kosrae High School
ARLYN GEORGE