Arlyne Acevedo
South El Monte,CA
Summary
Highly talented individual with great leadership skills and proven ability to work in a team setting. Desires to work as a leader with a company to provide quality assistance in the day-to-day operations, ensuring everyone receives the help one may need in a professional and supportive manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Although I have been away from a work environment for a few years due to becoming a mother, I have still managed to continue my education and obtain my Associates Degree in Social work. I am a hard working individual that took on 18+ units this last semester all while doing 120 hours for an internship and being a full time mother and still managed to receive Honor Roll. The success I’ve had with so much on my plate shows how determined and dedicated I am when it is time to work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Assistant
eBay Store
06.2018 - 03.2020
- Provide general office and administrative support for an eBay Online Store
- Oversee the shipping and handling of orders placed (25-100+ orders per day), including shipping out and labeling all products that were purchased by customer
- Photograph, clean, and list all items that were up for purchase
- Communicated with customers via email in a professional manner and making sure all questions customers had were answered properly and quickly
- Worked with manager to build a social media platform for the eBay store
- Stayed organized and on task while working in a fast-paced environment
- As the only assistant, multi-tasking skills became a strength in m work ability to ensure company kept on running.
Customer Service Representative
Pizza Hut
06.2015 - 11.2017
- Maintained high standards of customer service during high volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered computer system for automated order taking
- Handled currency and credit transaction among customers quickly and accurately
- Built loyal clientele through friendly interactions and consistent appreciation
- Mastered multitasking during rush hour i.e
- Answered multiple phone orders and assisted incoming customers, all while serving and maintaining calm and keeping all customers patient and satisfied with their order
- Took initiative to find extra tasks around the restaurant when scheduled duties were completed
- Maintained a clean and sanitized work environment.
Teaching Assistant
Mt. San Antonio College
08.2016 - 12.2016
- Assisted an average of fifty students, daily, seeking tutoring, academic coaching, and student-athlete peer mentoring in the Business Division Computer Lab
- Scheduled appointments for students to meet with professional staff members in regards to general advising, one on one assistance with computer related questions
- Managed correspondence among professional staff, faculty, and students via email and telephone calls
- Distributed coffee, tea, and disposables to visitors within Business Division faculty
- Completed additional assigned tasks; distributed flyers across campus, made copies, etc.
Sales Associate
Oasis Jewelry
06.2013 - 09.2013
- Guided customers into finding what products were most suitable for them
- Maintained a clean environment by cleaning showcases, sweeping and dusting off the store on a day to day basis
- Conducted one-on-one interactions with customers providing my full attention and professional customer service
- Maintained patience with customers to make sure they leave the store satisfied with customer service and the want to come back
- Stayed encouraged and motivated and worked with my team to grow sales.
Education
Associate of Science - Social Work
Rio Hondo College
Whittier, CA05.2024
COA - Child Development- Preschool Teacher
Rio Hondo College
Whittier, CA05.2024
Certificate Of Achievement - Health Safety & Wellness
Rio Hondo College
Whittier, CA05.2024
Skills
- Computer: Microsoft Word, PowerPoint, Excel, and Outlook; Facebook; Twitter; Instagram
- Assistant: Fast learner, over 8 years of working with customers, team leader, work good under pressure, maintain patience, organized, highly motivated by helping others
- Languages: Spanish spoken at an advanced level
- Office Management
- Strong Problem Solver
- Administrative Support
- Customer Service
- Proofreading
- Social Media Management
- Social media knowledge
- Supply Ordering
- Goal Minded
- Phone Etiquette
References
- Arturo Castro, Manager of Castronomics eBay Store, (213) 700-8968
- Elisa Castro, Supervisor of Oasis Jewelry, (626) 377-5410
- Brandy Barajas, Administrative Assistant (Former Coworker), (626) 940-8161
Certification
- COA: Child Development- Preschool Teacher
- COA: Health, Safety and Wellness
- 120 hours of internship completion in a classroom setting. (Grade: TK)
- Honor Roll 4 semester 3.5 GPA and above.
Languages
Spanish
Native or Bilingual
Timeline
Executive Assistant
eBay Store
06.2018 - 03.2020
Teaching Assistant
Mt. San Antonio College
08.2016 - 12.2016
Customer Service Representative
Pizza Hut
06.2015 - 11.2017
Sales Associate
Oasis Jewelry
06.2013 - 09.2013
Associate of Science - Social Work
Rio Hondo College
COA - Child Development- Preschool Teacher
Rio Hondo College
Certificate Of Achievement - Health Safety & Wellness
Rio Hondo College
- COA: Child Development- Preschool Teacher
- COA: Health, Safety and Wellness
- 120 hours of internship completion in a classroom setting. (Grade: TK)
- Honor Roll 4 semester 3.5 GPA and above.
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