Summary
Overview
Work History
Education
Skills
References
Timeline
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Arlynna Evans

Pittsburgh,PA

Summary

Dedicated professional with extensive experience at UPMC Mercy, excelling in chemical handling and infection control. Proven ability to enhance patient satisfaction through effective problem-solving and time management. Recognized for maintaining high cleanliness standards and efficiently managing inventory, ensuring a safe and welcoming environment for all.

Overview

14
14
years of professional experience

Work History

Environmental Services Housekeeper

UPMC Mercy
Pittsburgh, PA
01.2013 - Current
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Reported any damages or maintenance needs to supervisor immediately upon discovery.
  • Moved furniture, equipment, or supplies manually.
  • Responded promptly to patient inquiries regarding the services provided by the department.
  • Serviced, cleaned and restocked restrooms.
  • Used ladders to reach high ceilings and walls for dusting purposes.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Emptied trash receptacles and disposed of waste materials properly.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Kept storage areas organized and free of clutter by disposing of unused items appropriately.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Dusted, swept and mopped to maintain clean, safe environment for patients.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Stocked linen closets with fresh linens as needed.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Handled Lead tasks as a charge with the dispatch phone.
  • Assisted in added situations that were not part of job duties.

Food Service Worker

UPMC Presbyterian- Montefiore- Western psych
Pittsburgh, PA
11.2011 - 06.2012
  • Maintained high standards of patient service during high-volume work shifts and fast-paced operations, while maintaining a clean environment.
  • Responded promptly to patient inquiries regarding menu items, or special requests.
  • Prepared beverages such as coffee, tea, soda. Along with coordinating dietary restrictions, per patient needs.
  • Delivered and put away stock in different sections of the hospital.
  • Managed multitasking.
  • Performed variety of duties related to food service.
  • Cleaned kitchen areas, equipment and utensils.
  • Monitored temperatures of prepared food and cold-storage areas.

Southside Steaks

Mark (do not remember owners last name)
Pittsburgh, PA
11.2010 - 11.2011
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Observed and monitored utilization of equipment.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Sterilizing food stations, tables, restrooms, floors, and other areas of the restaurant.
  • Handling cash and credit transactions.
  • Opening and closing a restaurant.
  • Dealing with hard situations and customer satisfaction.
  • Preparing and serving orders to customers.
  • Trained employees.
  • Became R.A.M.P certified.

Education

High School Diploma -

Shenley High School
4101 Bigelow Blvd, Pittsburgh, PA 15213
06-2009

Skills

  • Chemical handling
  • Surface sanitization
  • Restroom cleaning
  • Inventory management
  • Furniture moving
  • Infection control
  • Waste disposal
  • Patient interaction
  • Equipment maintenance
  • Time management
  • Problem solving
  • Quality assurance
  • Space organization
  • Vacuuming and sweeping
  • Conflict resolution
  • Physical stamina
  • Room preparation
  • Adaptability and flexibility
  • Furniture arrangement

References

  • SunBear Coe 4128536489
  • Diana Evans 4125892804
  • Amanda Sterling 4125123051

Timeline

Environmental Services Housekeeper

UPMC Mercy
01.2013 - Current

Food Service Worker

UPMC Presbyterian- Montefiore- Western psych
11.2011 - 06.2012

Southside Steaks

Mark (do not remember owners last name)
11.2010 - 11.2011

High School Diploma -

Shenley High School
Arlynna Evans